Front Office Data Entry & Guest Services Specialist

SupportFinity™; Makkah Region; On-site; SAR 36,000 - 47,000; Full time

Job summary

Rotana Hotels in Saudi Arabia is seeking a Front Office Data Entry Clerk to handle guest passport information on arrival and coordinate with police authorities by email. The role requires data entry, file organization, and strong attention to detail within a busy front desk environment.

The ideal candidate will have fluency in English and Arabic, solid computer skills, and a customer-focused mindset to ensure smooth check-in experiences and accurate record keeping.

Qualifications

• Fluency in written and spoken English and Arabic.
• Experience in a similar front office or data entry role.
• Proficient computer and scanner handling.

Responsibilities

• Forward passport information of hotel guests to the Police Department by email on arrival.
• Collect passport copies and file them daily.
• Operate computer and scanner to transmit required information.
• Maintain up-to-date knowledge of hotel services.

Skills

Fluent English

Arabic language

Communication skills

Computer skills

Tools

Scanner usage

Microsoft Office

Job description

Rotana Hotels in Saudi Arabia is seeking a Front Office Data Entry Clerk to handle guest passport information on arrival and coordinate with police authorities by email. The role requires data entry, file organization, and strong attention to detail within a busy front desk environment.

The ideal candidate will have fluency in English and Arabic, solid computer skills, and a customer-focused mindset to ensure smooth check-in experiences and accurate record keeping.