Front Desk Concierge: Guest Experience & Payments

Sheraton Hotels & Resorts; Medina; On-site; SAR 60,000 - 90,000; Full time

Job summary

Sheraton Hotels & Resorts in Madinah, Saudi Arabia, is seeking a Full Time Front Desk/Guest Services Associate to support front desk operations and guest satisfaction.

Responsibilities include processing payments, confirming reservations, issuing room keys, and coordinating with housekeeping. A minimum of 1 year related experience and a high school diploma are required. This is a non-management, on-site role.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist staff with expediting problem payments and guest payments.
• Process check-ins by confirming reservations and issuing room keys.
• Handle all payment types including room charges, cash, checks, and cards.
• Coordinate with Housekeeping and report daily arrivals/departures.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Hotels & Resorts in Madinah, Saudi Arabia, is seeking a Full Time Front Desk/Guest Services Associate to support front desk operations and guest satisfaction.

Responsibilities include processing payments, confirming reservations, issuing room keys, and coordinating with housekeeping. A minimum of 1 year related experience and a high school diploma are required. This is a non-management, on-site role.