Guest Experience Architect

Sheraton Hotels & Resorts; Medina; On-site; SAR 67,000 - 112,000; Full time

Job summary

Sheraton Hotels & Resorts in Madinah, Saudi Arabia, is seeking a Guest Experience Expert to deliver a memorable stay for guests, handling check-in/check-out and a range of guest requests with professionalism.

You will move around the property, respond to guest needs, complete reports, and share local highlights. A high school diploma or GED is required; no related work experience is necessary.

Qualifications

• High school diploma or GED equivalent.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Guides guests through check-in and check-out and handles guest requests.
• Addresses guest needs, completes reports, and shares local highlights.
• Maintains safety, confidentiality, and professional appearance.
• Moves around the property and handles physical tasks as needed (up to 10 pounds).

Education

High school diploma or GED equivalent

Job description

Sheraton Hotels & Resorts in Madinah, Saudi Arabia, is seeking a Guest Experience Expert to deliver a memorable stay for guests, handling check-in/check-out and a range of guest requests with professionalism.

You will move around the property, respond to guest needs, complete reports, and share local highlights. A high school diploma or GED is required; no related work experience is necessary.