Front Desk Agent – Flexible Shifts & Guest Experience

IBIS STYLES; Medina; On-site; SAR 36,000 - 60,000; Full time

Job summary

IBIS STYLES is seeking a Reception Agent in Medina. You will greet guests on arrival, handle check-in, and settle accounts while ensuring a memorable stay. The role emphasizes a friendly, proactive approach and up-selling opportunities to enhance guest experiences.

Fresh graduates and applicants with up to 6 months of relevant experience are welcome. Basic English and a strong hospitality passion are required to succeed in a fast-paced team.

Qualifications

• Fresh graduates welcome.
• Basic English skills are a must.
• Strong passion for the Hospitality Field.
• Excellent interpersonal and communication skills.

Responsibilities

• Greet guests on arrival and assist with check-in.
• Respond to guest requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience and upsell hotel facilities.
• Be a team player and contribute to a calm, courteous guest experience.

Skills

Customer service

English proficiency

Interpersonal skills

Teamwork

Education

High school diploma

Job description

IBIS STYLES is seeking a Reception Agent in Medina. You will greet guests on arrival, handle check-in, and settle accounts while ensuring a memorable stay. The role emphasizes a friendly, proactive approach and up-selling opportunities to enhance guest experiences.

Fresh graduates and applicants with up to 6 months of relevant experience are welcome. Basic English and a strong hospitality passion are required to succeed in a fast-paced team.