Dammam Shipping Sales Coordinator — Quotes & Customer Care

Hapag-Lloyd; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global shipping company in Dammam, Saudi Arabia is seeking a Sales Coordinator for a full-time position. The successful candidate will interact with customers, support sales executives, and ensure the highest quality service. Responsibilities include preparing rate quotations and managing customer performance. A university degree and proficiency in English are required. The role offers opportunities for personal development in a collaborative work environment.

Qualifications

• University degree or equivalent required.
• Good command of written and spoken English essential.
• Working knowledge of MS Office needed.
• Must be able to collaborate effectively.
• Receptive to new ideas and personal development.

Responsibilities

• Support Sales Executives with ongoing and new business tasks.
• Prepare and send rate quotations to customers.
• Monitor customer performance and follow up as needed.
• Manage disputes and exceptions.
• Provide clear handover information to Customer Service.
• Assist Customer Service with problem-solving.
• Validate and input new customer data into Salesforce.

Skills

Good command of written and spoken English

Working knowledge of MS Office

Ability to work well with others

Positive attitude

FIS knowledge

Education

University degree or equivalent

Tools

Salesforce

Job description

A global shipping company in Dammam, Saudi Arabia is seeking a Sales Coordinator for a full-time position. The successful candidate will interact with customers, support sales executives, and ensure the highest quality service. Responsibilities include preparing rate quotations and managing customer performance. A university degree and proficiency in English are required. The role offers opportunities for personal development in a collaborative work environment.