Area Operations Manager

Lenskart.com; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading eyewear retail company in Saudi Arabia is seeking an experienced Area Operations Manager. This role involves driving sales growth and operational excellence across multiple stores. Candidates should have 4-5 years of experience in retail multi-store management and a strong focus on enhancing customer experience. The ideal candidate will possess a growth mindset, strong communication skills, and proficiency with retail data management tools. Join us to shape the future of modern retail in Saudi Arabia.

Qualifications

• Minimum 4–5 years of retail multi-store/area operations handling experience.
• Strong understanding of frontline retail, people management, KPIs, and store profitability.

Responsibilities

• Drive KPIs: Sales growth, shrinkage control, and profitability.
• Coach and develop store teams to deliver exceptional customer service.
• Ensure operational excellence and maintain strong store layouts.
• Shape a repeatable shopping experience for customers.
• Identify new locations and support store launches.

Skills

Retail multi-store management

Customer experience enhancement

Data-driven decision making

Communication skills

KPI management

Tools

Excel

Job description

Area Operations Manager - Lenskart, Saudi Arabia

📍 Location: Jeddah, Saudi Arabia

🟢 Saudi Nationals Only

Reporting To: Business Head

Direct Reports: Store Managers

Interactions: Internal & External Stakeholders

About the Role

Lenskart is redefining eyewear retail across the Kingdom — faster, smarter, and more customer‑obsessed than ever before. We are looking for a new‑age Area Operations Manager who thrives in a fast‑evolving Saudi landscape, embraces the cultural transformation happening around us, and brings a bold, modern approach to retail.

Your mission?

To grow the business, elevate customer experience, build strong store teams, and make Lenskart a destination brand across Saudi Arabia.

If you love ownership, learning, innovation, and data‑driven decisions — you’ll feel right at home.

Experience Requirements

• Minimum 4–5 years of retail multi‑store / area operations handling experience.
• Strong understanding of frontline retail, people management, KPIs, and store profitability.

Salary Range

SAR 15,000 – 18,000

(Please apply only if you meet the experience criteria — helps us avoid spam applications.)

Key Responsibilities

• Drive KPIs: Sales growth, shrinkage control, profitability, customer experience, operational excellence.
• Coach & Develop Store Teams: Build high‑performance talent, ensure continuous learning, and enable teams to deliver unforgettable customer service.
• Operational Excellence: Ensure top‑quality eye testing, maintain commercially strong store layouts, deliver all operational KPIs with discipline.
• Customer First: Shape a shopping experience that makes customers choose Lenskart again and again.
• Expansion Mindset: Identify new locations, support store launches, and grow Lenskart’s footprint in the region.

Who Will Thrive in This Role

• Hungry for growth and wants to build a long‑term career.
• A supporter and champion of Saudi Arabia’s new cultural momentum.
• A strong communicator — clear, confident, and engaging.
• Comfortable with Excel, retail data, KPIs, and metrics.
• Curious, energetic, adaptable, and eager to learn every single day.

If you see yourself shaping the future of modern retail in Saudi Arabia — we’d love to meet you.