Jobs in Portugal
Découvrez plus d’offres que n’importe où ailleurs. Trouvez plus de postes maintenantCustomer Service Representative (Italian + English)
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UMBELINO MONTEIRO
Mecânico de Máquinas Agrícolas e/ou Industriais
Entreposto Máquinas
Dutch Customer Success Specialist
Résumé du poste
A global customer service provider is seeking a customer support agent to work remotely from Portugal. You'll provide expert guidance to clients through phone and email interactions. The ideal candidate should be a native Dutch speaker with fluent English and strong communication skills, and prior customer support experience is a plus. This role offers private health insurance from day one and a multicultural work environment.
Prestations
Qualifications
- Customer support experience is a plus.
- EU citizenship or work permit for Portugal.
Responsabilités
- Respond to customer inquiries via phone and email, providing accurate product and service guidance.
- Review customer requests, make informed decisions, and take action.
- Identify areas to improve client experience and share suggestions with your team.
Connaissances
Work fully remote and kickstart your career with top global brands!
Join our client’s multicultural team and help businesses thrive by providing expert guidance. You’ll support clients through calls and emails, ensuring a smooth experience and satisfaction at every touchpoint.
Responsibilities:
- Respond to customer inquiries via phone and email, providing accurate product and service guidance.
- Review customer requests, make informed decisions, and take action.
- Identify areas to improve client experience and share suggestions with your team.
Track trends and help prevent recurring issues for clients.
- Native Dutch and fluent English (B2)
- Customer support experience is a plus
- Strong communication and problem-solving skills
- Self-motivated, proactive, and collaborative
- EU citizenship or work permit for Portugal
- Private health insurance since day one.
- Career mentoring and personal development programs
- Remote work from Portugal continental
- Equipment provided by the company
- Multicultural environment with colleagues from 75+ nationalities
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.