Jobs in Radom, Poland
Remote Japanese-Speaking Customer Service Specialist
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Sitel Corp.
Remote Japanese-Speaking Customer Service Specialist
Job summary
A leading outsourcing company is seeking a Customer Service Specialist fluent in Japanese and English to work from home in Poland. The role requires achieving email quality scores, maintaining customer information accuracy, and troubleshooting technical issues. Ideal candidates will be motivated, reliable, and have some experience in customer service. Benefits include competitive salary, co-financing for glasses, holiday vouchers, and private insurance. Join a dynamic team and develop your skills!
Benefits
Qualifications
- Dependable and reliable, able to perform duties with minimal supervision.
- Motivated and enthusiastic personality.
- Experience in customer service is a plus.
Responsibilities
- Achieve email quality score goals for client satisfaction.
- Maintain accuracy and security of customer information.
- Investigate and troubleshoot hardware/software issues.
- Complete daily tasks efficiently.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.