CRM Specialist - Activation & Retention Lead

Planner 5D; Remote; PLN 120,000 - 180,000; Full time

Job summary

A home design technology company is looking for a CRM Specialist to enhance user activation and retention through strategic CRM implementation. Your duties will include managing email triggers, analyzing results, and refining audience segments. The ideal candidate will have 2-3 years of experience, strong English and Spanish language skills, and familiarity with web-based CRM tools. This role is offered under a B2B contractor agreement in Poland, with a flexible working environment and 30+ days of paid holidays.

Benefits

30+ days of paid holidays

Company computer equipment

Education courses and training funds

Unlimited free Planner5D subscriptions

Online team-building events

Qualifications

• 2-3 years of experience in a CRM-related role.
• Strong English proficiency and conversational Spanish.
• Familiarity with no-code/low-code CRM or automation platforms.

Responsibilities

• Create and maintain triggers for transactional emails and campaigns.
• Implement and analyze CRM campaigns.
• Understand user acquisition and churn funnels.

Skills

Strong English

Spanish

HTML basics

Experience with CRM platforms

Audience segmentation

Data analysis

Tools

Customer.io

Braze

HubSpot

Mailchimp

Iterable

Job description

A home design technology company is looking for a CRM Specialist to enhance user activation and retention through strategic CRM implementation. Your duties will include managing email triggers, analyzing results, and refining audience segments. The ideal candidate will have 2-3 years of experience, strong English and Spanish language skills, and familiarity with web-based CRM tools. This role is offered under a B2B contractor agreement in Poland, with a flexible working environment and 30+ days of paid holidays.