Jobs in Shah Alam, Malaysia

Job Openings (C) E-Commerce Platform & Operation Asst. Manager / Manager

Requirement:

• This is a yearly renewable contract, convertible to permanent staff on 2nd year renewal based on staff performance.
• No difference between contract staff and permanent staff benefits entitlement.
• Staff must be willing to work at Jubli Persiaran Perak, Shah Alam.
• Bachelor's Degree preferably in technology related discipline such as Computer Science or Management of Information Systems.
• 2 - 3 years hands-on and operational experience on e-Commerce platform i.e. SAP Hybris Commerce (ideally) or other e-commerce platform (like Salesforce, Magento) with SAP ERP.
• Familiar with e-Commerce end-to-end flow.
• Familiar with system flow between e-Commerce platform and ERP system or other legacy systems.
• Basic content designing (i.e. Photoshop) & programming & coding skill is a plus.
• Knowledge and experience on Adobe Experience Manager is a plus.
• Excellent problem-solving skills.
• Responsible, organized and independent.
• Strong written and verbal communication skills and collaborative teamwork attitude.

Responsibilities:

• Manage and support onsite operation team on all product and promotional activities on website. Ensure accuracy and timeliness of input and loading of information onto the e-Commerce platform management system e.g. products, promotions, stocks, price.
• Monitor the operation and identify any potential issues on the system and escalate any technical issues to the relevant teams.
• Assist in the conceptual and technical operation of the e-Commerce platform.
• Work with business users to discuss, recommend, explain, and reconcile desired functionality and technology capabilities.
• Facilitate and manage global, local enhancement projects and service add-ons with the development team.
• Responsible for application integration testing, UAT and implementation roll-out.
• Support system integration with backend and other legacy systems e.g. GERP.
• Provide technical platform consultancy & training.