Hospitality jobs in United States

Fewer than 40 applicants. You still have a chance!

Posted 4 days ago • Closing 5 Jul 2025

Fewer than 40 applicants. You still have a chance!

Education & Experience

• Diploma or Bachelor's Degree in Event Management, Marketing, Business Administration, Hospitality, or related fields.
• Minimum 2–3 years of relevant experience in event coordination, sales support, or client servicing, preferably in an events or marketing agency.
• Hands-on experience in both pre-event planning and on-site event execution is highly preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking skills to manage multiple projects, timelines, and stakeholders.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Detail-oriented with strong skills in documentation, proposals, and post-event reporting.
• Sales-oriented with a customer-first mindset and the ability to propose tailored event solutions.
• Capable of working under pressure, especially during live events, with effective problem-solving abilities.

Personal Attributes

• Professional, positive, and client-focused attitude.
• Creative, resourceful, and adaptable to changing event requirements.
• Self-motivated and able to work both independently and collaboratively within a team.
• Willing to work flexible hours, including evenings, weekends, and travel for on-site event support.

Client Coordination and Support

• Act as the main point of contact for clients after sales are confirmed, ensuring clear communication of client requirements.
• Gather and document all event details, including client preferences, objectives, budgets, event flow, and special requests.
• Maintain continuous communication with clients before, during, and after the event to ensure satisfaction.

Event Planning and Coordination

• Coordinate with the team to understand client objectives and expectations.
• Create detailed event plans, including schedules, activity sequences, and staffing requirements.
• Liaise with internal teams to ensure all elements of the event are prepared.
• Coordinate with suppliers, vendors, and third-party service providers for event essentials.

On-Site Event Management

• Oversee event setup, ensuring all elements are in place and functioning correctly.
• Act as the on-site point of contact for clients, addressing last-minute requests or concerns.
• Monitor event activities to ensure smooth execution and a positive guest experience.
• Troubleshoot issues during the event, ensuring minimal disruption.

Administrative and Documentation

• Prepare event proposals, quotations, and relevant documents in coordination with the internal team.
• Maintain detailed records of client interactions, event details, and feedback for future reference.
• Prepare post-event reports, including feedback summaries, client satisfaction, and areas for improvement.
• Manage event expenses and submit cost reports for approval.

Customer Relationship Management (CRM)

• Follow up with clients after events to gather feedback and identify opportunities for repeat business.
• Maintain positive and professional relationships with clients to ensure customer retention.
• Proactively recommend upgrades, add-ons, and new event concepts.
• Collaborate with the team to achieve sales targets.
• Suggest creative ideas to enhance client experience and increase sales.

Additional Benefits

• EPF / SOCSO / PCB
• Allowance Provided
• Medical and Hospitalisation Leave
• Company Trip
• 5 Working Days
• Performance Bonus

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