Road Operation Supervisor

Resorts World Genting; Genting Highlands; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading entertainment conglomerate in Genting Highlands is looking for a qualified individual to manage toll operations. The role requires strong leadership qualities to coordinate a team, conduct inspections, and maintain compliance with regulatory standards. Candidates should possess relevant diplomas or certificates with considerable experience, demonstrating analytical skills and proficiency in essential software. Join us to help shape the future while enjoying competitive growth opportunities.

Qualifications

• Minimum of 1 year relevant working experience with a Diploma.
• Minimum of 3 years relevant working experience with a Certificate.
• Minimum of 5 years relevant working experience with STPM / SPM.

Responsibilities

• Plan, coordinate, and delegate works to subordinates.
• Conduct Plaza inspections before each shift.
• Maintain accurate records of staff attendance and inventory.
• Implement and enforce relevant Quality Plans and SOPs.
• Ensure compliance with regulatory requirements.

Skills

Leadership qualities

Communication skills

Proficiency in MS Word

Proficiency in MS Excel

Analytical skills

Education

Diploma in Mechanical / Electrical / Information Technology

Certificate in Mechanical / Electrical / Civil Engineering

STPM / SPM qualification

Job description

Resorts World Genting – Genting Highlands, Pahang

GentingMalaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry. If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Requirements

• Possess Diploma in Mechanical / Electrical / Information Technology, with a minimum of 1 year of relevant working experience.
• Possess Certificate in Mechanical / Electrical / Civil Engineering, or Certificate of Competency with a minimum of 3 years of related working experience.
• STPM / SPM qualification with a minimum of 5 years of related working experience.
• Prior working experience in Toll Operations System or Expressway management will be an added advantage.
• Good leadership qualities and communication skills.
• Proficient in computer usage and basic software such as MS Word and Excel.
• Positive working attitude, self-driven, resourceful, systematic, and equipped with strong analytical skills.

Job Responsibilities

• Plan, coordinate, delegate works to subordinates (Booth Attendants or Plaza Attendants).
• Conduct Plaza inspections before each shift (e.g., lane equipment, computer systems, ALB, and other road charge peripherals.
• Maintain accurate records of staff attendance, tool inventories, and maintenance history for all facilities, equipment and machines at the Plaza.
• Implement and enforce the relevant Quality Plans and Standard Operating Procedures (SOPs).
• Maintain IMS documentation in compliance with standards.
• Ensure efficient and proper use of materials, equipment and machines to reduce maintenance costs.
• Ensure compliance with regulatory and authority requirements.
• Provide adequate training for new staffs.
• Maintain a safe working environment for employees and ensure measures to reduce environmental pollution.
• Willing to based ar Resorts World Genting, Pahang

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!

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