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A leading global business process outsourcing firm is seeking a highly organized, detail-oriented Operations Virtual Assistant to streamline workflows and manage systems. In this role, you will oversee project management tools and create effective CRMs to improve operational efficiency. The candidate should have 2+ years in operations and proven experience with project management tools like Asana. This position offers a competitive salary, remote flexibility, and opportunities for growth in a dynamic team environment.
We are seeking a highly organized, detail-oriented, and proactive Operations Virtual Assistant to help streamline our workflows, manage systems, and keep projects running smoothly.
In this role, you will take ownership of our project management tools (such as Asana, Monday.com, or Notion) to organize priorities, tasks, and deliverables across the team. You’ll also create and maintain CRMs, spreadsheets, and documentation systems that improve efficiency, accountability, and visibility across all operations.
This position is ideal for someone who thrives on structure, enjoys organizing chaos into order, and isn’t afraid to be hands‑on — from managing tools and systems to supporting daily operational needs.
Implement and manage project management tools (e.g., Asana, Monday.com, or Notion) to keep projects organized and on schedule.
Maintain task lists, calendars, and reports to track deadlines and team deliverables.
Build and manage simple, sustainable systems that help the team stay aligned and productive.
Support day‑to‑day operations, including scheduling, documentation, and follow‑ups.
Continuously improve internal processes and recommend efficiency tools or automations.
Create and manage CRMs or structured spreadsheets for tracking contacts, clients, or project data.
Keep data accurate and updated to support reporting and strategic planning.
Help standardize data entry, templates, and naming conventions for better consistency.
Document workflows and SOPs for repeatable success.
Coordinate with leadership and team members to ensure priorities are clear and tasks are completed on time.
Balance structure and flexibility — ensuring systems are both efficient and adaptable.
2+ years of experience in operations, project coordination, or virtual assistance.
Proven experience using and managing project management tools (Asana required; Monday.com or Notion a plus).
Experience building or maintaining CRMs or tracking systems (e.g., Google Sheets, Airtable, HubSpot).
Excellent organization, time management, and communication skills.
Strong attention to detail and ability to manage multiple priorities.
Tech‑savvy, resourceful, and comfortable learning new tools quickly.
Self‑motivated with a problem‑solving mindset and ability to work independently.
Experience supporting U.S.-based teams is a plus.
Competitive salary and remote flexibility.
Opportunity to work on creative projects with cutting‑edge digital tools.
A supportive, dynamic team culture that values collaboration and innovation.
Direct impact on brand growth and visibility — your creativity and execution will help shape our online presence.
Growth opportunities, continuous learning, and a chance to refine your skills in a rapidly evolving digital landscape.
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast‑growing companies scale through smart talent strategies, automation, and technology‑driven solutions.
As set forth in Bold Business’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.