Therapy Scheduler

OpsArmy; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading therapy service organization is seeking a Therapy Scheduler to support autism therapy providers in organizing schedules and managing changes. You will ensure therapy sessions run smoothly while maintaining effective communication with families. The ideal candidate has experience in ABA or therapy scheduling and strong organizational skills. Spanish-speaking ability is highly valued. This position is remote and requires someone dedicated to accurate scheduling and family support.

Formación

• Previous experience in ABA or therapy-based scheduling environments is required.
• Confident phone communication in English is essential.
• Strong organizational and follow-through skills are necessary.

Responsabilidades

• Build and maintain weekly or monthly ABA therapy schedules.
• Respond to cancellations and schedule changes promptly.
• Support Spanish-speaking families as needed.

Conocimientos

Spanish-speaking ability

Strong English communication skills

Organizational skills

Follow-through skills

Phone communication

Herramientas

Aloha or similar scheduling platforms

Descripción del empleo

Therapy Scheduler (ABA Services) | Mexico | Remote

Job Description: Therapy Scheduler (ABA Services)

The Therapy Scheduler (ABA Services) supports autism therapy providers by organizing forward schedules and responding to daily scheduling changes. This role focuses on maintaining consistency in therapy delivery while supporting families through timely, respectful communication.

Candidates must have previous experience in ABA or therapy-based scheduling environments. You will play a key role in keeping therapy sessions on track while ensuring families feel informed and supported.

Spanish-speaking ability is highly valued, alongside strong English communication skills.

Key Responsibilities

Schedule Planning & Coordination

• Build and maintain weekly or monthly ABA therapy schedules
• Confirm availability with families and technicians in advance
• Identify conflicts early and resolve scheduling gaps
• Respond to cancellations and schedule changes promptly
• Coordinate replacement sessions and technician coverage
• Ensure schedule adjustments follow provider guidelines

Communication & Support

• Maintain clear, professional communication with families
• Deliver scheduling updates in a calm and friendly manner
• Support Spanish-speaking families when applicable

Accuracy & Workflow Support

• Update scheduling systems with complete accuracy
• Track schedule changes and outstanding items
• Follow workflows and suggest improvements when issues repeat

Qualifications

• Required: ABA, autism services, or therapy scheduling experience
• Strong organizational and follow-through skills
• Confident phone communication in English
• Experience with scheduling platforms (Aloha or similar)