Tesla Advisor, Sales

Tesla; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading electric vehicle manufacturer in Mexico City is seeking a motivated Sales Advisor to grow sales and engage with customers. This role involves presenting products, organizing events, and maintaining expert knowledge of Tesla's offerings. Candidates should have sales experience, excellent communication skills, and be self-starters with a passion for customer service.

Formación

• Relevant experience in Automotive, Luxury, Customer Service, or Retail.
• Ability to achieve results with minimal guidance.
• Valid driver's license and availability to work during weekends.

Responsabilidades

• Grow the sales footprint of Tesla’s current and future products.
• Assist with organizing and implementing sales events.
• Provide timely responses and follow-up inquiries.
• Maintain knowledge of Tesla products and technologies.
• Represent Tesla professionally with stakeholders.

Conocimientos

Self-starter

Excellent communication skills

Customer service experience

Sales experience

Fluency in English

Descripción del empleo

What To Expect

For our Sales Advisor position, we are looking for self-starters who are highly motivated, flexible, personable, energetic, and organized. The Sales Advisor will report to the Sales Manager.

As a Tesla Advisor, you will be responsible for introducing our products to buyers and influencers and quickly growing the sales footprint of our current and future products in the market. You will function with the use of a shared test drive car from the store, working with the CEM and Store Leader to grow both retail and fleet sales. Additionally, you will visit potential customers outside of the store, holding external test drive events from time to time.

What You'll Do

1. Grow the sales footprint of Model S, Model X, Model 3, Model Y, and launch the sales of future products. Assist with organizing and implementing multiple sales events supporting sales in the market. Undertake all efforts to achieve all metrics and goals set by management.
2. Contribute at Test Drive and Test Drive Events with reservation holders and potential customers.
3. Present our products by explaining design, features, warranties, and services. Provide timely responses and follow-up on inquiries in person, by phone, and electronically via email and CRM.
4. Maintain expert-level knowledge of Tesla products and technologies, CRM management, financing advice/solutions, and customer checkout processes.
5. Represent Tesla professionally and responsibly when communicating with internal and external stakeholders. Escalate matters requiring senior management approval in a timely manner.

What You'll Bring

1. Relevant experience within the Automotive, Luxury, Customer Service, or Retail industry.
2. Self-starter with an entrepreneurial spirit who can achieve results with minimal guidance.
3. Sales experience and customer-facing experience are required.
4. Excellent communication skills, both oral and written. Fluency in English and the local language is required.
5. Valid driver’s license and availability to work during weekends.