Talent Acquisition Coordinator MX

Mondelez International; Ciudad de México; Presencial; MXN 35,000 - 50,000; Jornada completa

Descripción de la vacante

Una empresa de servicios alimenticios busca un Coordinador de Servicio para gestionar solicitudes y asegurar el cumplimiento de políticas internas. Este rol implica la supervisión de procesos de verificación de antecedentes y la gestión de la logística de incorporación de empleados. Se requiere un nivel intermedio-avanzado de inglés, habilidades de análisis y organización, así como experiencia en atención al cliente. La empresa valora la mejora continua y ofrece flexibilidad laboral.

Servicios

Prácticas de equilibrio entre trabajo y vida personal

Trabajo remoto y horarios flexibles

Formación

• Nivel intermedio-avanzado de inglés.
• Experiencia en atención al cliente y mejora continua.
• Capacidad de trabajar en un entorno de servicio compartido.

Responsabilidades

• Gestionar Requisiciones a través de la herramienta Workday.
• Supervisar procesos de verificación de antecedentes.
• Asegurar la correcta incorporación de nuevos empleados.
• Gestionar la logística de incorporación de candidatos.

Conocimientos

Procesamiento de datos

Comunicación e interpersonales

Análisis

Organización

Educación

Licenciatura en Administración de Empresas, Recursos Humanos o Psicología

Herramientas

Workday

Microsoft Office

Descripción del empleo

Job Description

Join our Mission to Lead the Future of Snacking. Make It Matter. You work in Mondelēz International Digital Services, coordinating your duties to support impeccable service operations. In this role, you work with other employees to ensure that processes are adhered to and documented. When you receive a request that is pertinent to your area of responsibility, you will review and co‑ordinate activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on downstream processes. In addition, you will manage the filing and storage of documentation, ensuring that Mondelēz International complies with the appropriate data privacy and legal requirements. You will also initiate and follow up on activities as required by third‑party vendors, ensure the accuracy and timeliness of data and produce and analyze reports as required, and recommend and take action on opportunities for continuous improvement.

What you will bring

• Your specific process area
• Working in a shared service organization
• Operational excellence and a customer service focus
• Data processing, computer applications or call center applications
• Communicating and interpersonal skills, taking initiative
• Analysis
• Accuracy and organizational skills

Responsabilidades principales (Spanish)

• Gestionar Requisiciones a través de la herramienta Workday, para asegurar el seguimiento exhaustivo de las solicitudes de los gerentes de contratación hasta su completa resolución.
• Supervisar la ejecución del proceso de verificación de antecedentes en colaboración con proveedores externos, garantizando el cumplimiento de las políticas internas de Mondelēz para la incorporación de nuevos empleados.
• Realizar un seguimiento proactivo con los candidatos para asegurar la entrega oportuna y correcta de la documentación necesaria para su contratación.
• Gestionar integralmente la logística de incorporación de los candidatos, desde la solicitud inicial de documentos hasta la coordinación del día de inicio laboral, asegurando una buena experiencia al candidato.
• Gestionar y procesar la información del candidato con el departamento de nómina, asegurando la correcta inclusión del nuevo empleado en el sistema.
• Gestionar el ciclo completo del proceso de contratación, desde la selección del candidato hasta su incorporación efectiva, garantizando una experiencia fluida y positiva para todas las partes involucradas.
• Administrar y procesar los movimientos internos de personal en el sistema, asegurando la correcta actualización de la información y el cumplimiento de las políticas de la empresa.

Education

Lic. En Administración de empresas, Recursos Humanos, Psicología o afín.

Idioma

Inglés intermedio‑avanzado.

Herramientas

• Workday (preferible)
• Microsoft Office

Relocation

No Relocation support available.

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 people. Our diverse portfolio includes iconic and mouth‑watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting‑edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy our products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work‑life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Equal Opportunity Statement

Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular Service Operations (Delivery) Global Business Services

Join Us

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high‑quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum. Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity!