Sr. Medical Infomation Manager I

Healthcare Businesswomen’s Association; A distancia; MXN 896,000 - 1,256,000; Jornada completa

Descripción de la vacante

A prominent healthcare organization in Mexico seeks an integral member for its Medical Information team. The role involves responding to medical inquiries, developing training, and collaborating with various teams to enhance communication regarding product offerings. Candidates should hold an advanced degree and have three or more years of relevant experience in medical writing or clinical settings. Strong analytical and communication skills are essential, along with proficiency in Microsoft tools.

Formación

• Three or more years of experience in medical writing or medical information.
• Ability to acquire knowledge of various disease states and products.
• Strong verbal and written communication skills.
• Proven ability to manage multiple projects within defined timelines.

Responsabilidades

• Create and deliver timely responses to medical information inquiries.
• Collaborate with cross-functional teams to define strategies.
• Develop and provide therapeutic training to internal customers.
• Monitor and analyze metrics for MI activities.

Conocimientos

Communicates Effectively

Medical Writing

Negotiation

Literature Analysis

Clinical Research

Detail-Oriented

Educación

PhD, PharmD, MD, or equivalent

Herramientas

Microsoft Word

PowerPoint

Excel

Descripción del empleo

Job Description Summary

Position Summary

Integral member of the Medical Information team who leverages therapeutic and product knowledge of Novartis products to optimize internal and external customer communications. This position offers an opportunity to work on cross-functional teams to support Novartis products.

Job Responsibilities

• Create and deliver timely responses to unsolicited medical information inquiries from HCPs in a multi-media environment and record interaction information according to Novartis and regulatory guidelines.
• Create and review Medical Response Documents (MRDs) for product portfolio.
• Collaborate with cross-functional teams including global MI colleagues and Medical Strategy Teams (MSTs) to define strategies and execute tactics.
• Develop and provide therapeutic area and product training to internal customers and partners (e.g., Medical Information, Compliance, Customer Interaction Center [CIC]).
• Support in development and implementation processes for internal departments as they relate to daily MI activities.
• Participate in projects to optimize Medical Information services.
• Monitor, collect, and analyze metrics for MI activities. Develop reports, identify actionable insights, and present findings within MI and to its partners.
• Assist in internal audit and external inspection preparedness ensuring compliance with all legal, regulatory, and Novartis guidelines.
• Identify and champion best practices in MI.

Competencies

• Communicates Effectively
• Manages Complexity
• Balances Stakeholders
• Action Orientation [Takes initiative]
• Optimizes Work Processes
• Drives Results
• Collaborates
• Decision Making [Making the right call]
• Demonstrating courage [Being authentic]
• Problem Solving

Position Requirements

• PhD, PharmD, MD, or equivalent
• Three or more years of experience in medical writing, medical information/drug information, and/or relevant clinical experience
• Ability to acquire knowledge of various disease states and products
• Strong verbal and written communication skills
• Strong ability to negotiate, resolve conflicts, prioritize, organize, and lead through influence in a complex, matrix environment
• Proven literature analysis and evaluation skills
• Proficient in Microsoft Word, PowerPoint, and Excel
• Technologically savvy
• Ability to manage multiple projects within defined timelines

Location

Availability to work and be available during US business hours (9:00 a.m. - 5:00 p.m. EST), schedule coordination in advance to ensure US Holiday coverage, and on call for critical matters, based on business needs.

Skills Desired

Clinical Research, Clinical Trials, Detail-Oriented, Medical Writing, Safety