Senior, Systems Engineer

CommScope; Apodaca; Presencial; MXN 1,467,000 - 1,835,000; Jornada completa

Descripción de la vacante

A global connectivity solutions provider is seeking a Technical Sales Engineer in Apodaca, Mexico. This position involves managing complex technical requirements and supporting the presales process. The ideal candidate will have a Bachelor's degree and at least 8 years of related experience, along with bilingual proficiency in Spanish and English. This role requires strong problem-solving skills and expertise in WLAN and cloud technologies.

Formación

• Minimum 8 years of related presales SE experience.
• Fully bilingual (Spanish and English required).
• Diverse product vendors experience or relevant experience in key competitor offerings.

Responsabilidades

• Manage complex technical requirements and design systems.
• Engage in the presales process and provide high-level sales support.
• Perform technical demos, proof of concept trials, and deliver presentations.

Conocimientos

Solutions Selling

Project Coordination

Technical Communication

Problem Solving

Educación

Bachelor’s degree in electrical engineering, telecom engineering, computer science, IT, or a related field

Herramientas

WLAN and Cloud technologies

Wireless heatmap/site survey design tools

L2/L3 Switching

Descripción del empleo

RUCKUS is hiring!

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

The position involves managing complex technical requirements, designing systems, engaging the presales process, and providing high‑level sales support to clients and internal teams. You will be a technical sales engineer working in direct partnership with the account management team, providing technical sales expert support.

This role is within our RUCKUS Technical Sales SE team in CALA.

End customer‑focused or technology‑focused technical sales; providing high level technical support, enablement, and guidance to partners and important end customers, deciphering end user solutions requirements & their technology needs. Then, provide networking architectural perspective leveraging the Ruckus product portfolio, taking into account SE technical specialists within the industrial enterprise vertical for specific opportunities. Perform technical demos, proof of concept trials, training, and deliver presentations for customers, partners, prospects, and during events.

This SE will possess a proven understanding of the wireless and wired solutions portfolio and related technologies, the vertical specific use‑cases where these apply, as well as the global technological direction within our industry, going beyond the technical realm including solution cost considerations. Must be a self‑starter, excellent interpersonal skills, great communicator, with technical & business acumen, with strong systems technical skills, familiar with basic industry knowledge across.

Candidates interested in RUCKUS should have:

SOLUTIONS SELLING SKILLS

• End user prospect qualification by use of methodologies driven to identify the business operations related pain points, KPIs and metrics as it relates to removing objections
• Influence the technical elements in RFP and the different approaches for proposal development
• Lead presentation of Ruckus solutions to customer, including white boarding and presentation of technical material
• Development of a wining solution, including leveraging replicable architectures and researching customized alternatives. Consult with SME on proposed plans.
• Lead and develop proof of concept, with a clearly defined success exit strategy & wining criteria - including presentation and documentation of test results.

TECH EXPERTISE

• Strong experience with WLAN and Cloud technologies – for both Enterprise IT as well as the Operations Technologies (IT+OT).
• Proficient knowledge of Wireless heatmap/site survey design tools (such as Ekahau or Hamina or similar).
• Excellent knowledge in L2/L3 Switching, network segmentation, security best practices (Zero Trust), Secure Access & Client device onboarding solutions
• Managing server and cloud network infrastructure deployments
• Solid problem‑solving abilities – with a strong focus on best end‑user experiences, leverage the new AI and ML tools, proven troubleshooting & technical support skills.

SALES & PROJECT INTERACTIONS

• End User First sales approach
• Excellent content development and presentation skills
• Great project coordination and excellent working with cross‑functional stakeholders is a must (internal and external)
• Ability to sustain a working relationship with our integrators partners community and collaborate when required (win‑win)

QUALIFICATIONS

• Minimum 8 years of related presales SE experience.
• Bachelor’s degree in electrical engineering, telecom engineering, computer science, IT, or a related field.
• Fully bilingual (Spanish and English required).

You Will Excite Us If You Have:

• As an Industry 4.0 or Manufacturing, Warehouse and Logistics vertical Subject Matter Expert SE
• Strong technical presales/engineering experiences working with integrators in a sales‑through model towards industrial and enterprise segments
• Diverse product vendors experience or relevant experience in key competitor offerings; knowledge about RUCKUS solutions is highly desired.
• Advanced level networking industry certification like CCIE, BPIPA, JNCIE, PCNSE, Aruba, Ruckus, CWNP etc. are preferred.
• Portuguese will be desirable not required.

Note: This is a summarized abstract of the typical role, a full job‑description can be provided during recruitment process.

What Happens After You Apply?

Learn how to prepare yourself for the next steps in our hiring process by visiting https://careers.commscope.com/how-we-hire.

Why CommScope

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game‑changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [e-mail]. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo.

Learn more about how we're on a quest to connect the future and build what's next.