Job Overview
Responsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign-up and activation, and account management. Primarily field sales to area businesses; depending on scale, some business may be conducted over the phone.
Responsibilities
- Manages a portfolio of clients with an annual net revenue value of $200,000 or more.
- Identifies revenue opportunities and prospective clients within assigned territories through face-to-face meetings, telephone communications, marketing programs, and other activities.
- Conducts face-to-face meetings with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
- Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels.
- Responds to customer requests for information and gives online presentations.
- Identifies and closes additional product/service sales with existing clients to further develop the client relationship.
- Manages client relationships and expectations during the sales cycle.
- Maintains existing/prospective client records according to company policies, including call notes, scheduled client interactions, contact information, and other relevant client information in the CRM system.
- Keeps management informed of all activity, including timely preparation of reports.
Minimum Qualifications
- Bachelor's Degree
- No degree specified
- Typically minimum 4 years relevant experience
- Related experience
Preferred Qualifications
- Typically minimum 4 years relevant experience
- B2B sales experience, cold calling sales experience, demonstrated successful performance in previous sales job
Desired Skills and Capabilities
- Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
- Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Builds productive internal/external working relationships.
- Knowledge of the merchant payment industry.
- Advanced ability to be an effective problem solver and act quickly to resolve issues.
- Effective listener and communicator who is able to establish long lasting customer relationships.