Senior Quality Engineer MCU (f/m/d)

Freudenberg; Santiago de Querétaro; Presencial; MXN 729,000 - 1,095,000; Jornada completa

Descripción de la vacante

A leading global technology company in Querétaro seeks a Quality Manager to manage customer complaints and interface with quality teams. The ideal candidate will hold at least a Bachelor's degree in engineering and have familiarity with AIAG Core Tools and Six Sigma. Responsibilities include leading the MCU Quality team, ensuring the implementation of SPC strategies, and managing the quality management system at the plant. English fluency is required for this role.

Formación

• Minimum of a Bachelor's degree in an engineering background.
• Additional credits in Chemistry/Organic Chemistry are desirable.
• Fluent English in written and spoken.

Responsabilidades

• Manage customer complaints and respond using defined PDCA methodology.
• Coordinate the implementation of the plant quality management system.
• Lead the MCU Quality team and interface with preventive quality teams.
• Ensure implementation of SPC measurement strategies for new projects.
• Submission of Initial Samples and PPAP to the customer.

Conocimientos

Familiar with AIAG Core Tools

Six Sigma

VDA 6.3 Process Auditor

IATF16949

APQP

Minitab

8D (Problem Solving)

FMEA

Control Plan

Warranty Knowledge

Basic Knowledge LPA’s

Educación

Bachelor's degree in engineering

Descripción del empleo

Working at Freudenberg: We will wow your world!

Be the customer interface and internal pilot for any claim alert or other concern for MCU (0km and warranty), and manage customer complaints issuance and organize response to the customer and internally using defined PDCA methodology respecting customer lead times.

• Is the quality interface when customer audit will be done in production facility for MCU.
• Ensure the implementation of SPC measurement strategies for special characteristics for new projects launched in the plant.
• Submission of Initial Samples and PPAP to the customer.
• Lead the MCU team in the interface with preventive quality teams at the technical centres.
• Manage the MCU Quality team.
• Team development in coordination with the plant quality manager.
• Coordinate the implementation of the plant quality management system in relation to MCU.
• Ensure the all CSR´s are implemented in relation to MCU.
• Has the authority to stop the production or deliveries of MCU products/services which could provoke customer dissatisfaction. Additionally has the authority to restart MCU production and request deviations for non conforming products.

Qualifications

Bachelor degree at minimum in engineering background. Additional credits in Chemistry/ Organic Chemistry are desirable.

• Familiar with AIAG Core Tools, Six Sigma, VDA 6.3 Process Auditor, IATF16949, APQP, Minitab, 8D (Problem Solving), FMEA, Control Plan, Warranty, Basic Knowledge LPA’s, VC Production. Fluent English in written and spoken.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.