Senior Manager Opearations

Fedex Express; Puebla de Zaragoza; Presencial; MXN 60,000 - 80,000; Jornada completa

Descripción de la vacante

A leading logistics company located in Puebla, Mexico is seeking a Senior Manager to oversee all operations, ensuring maximum customer service and compliance with company standards. Candidates should have at least 6 years of managerial experience and a strong background in logistics or related fields. This full-time role requires advanced English proficiency and excellent communication skills. The position is 100% onsite, providing an opportunity to lead a dedicated team in an operational environment.

Formación

• 6 years of experience as Senior Manager leading teams.
• Must possess a valid driver's license with a good driving record.
• Advanced English proficiency required.

Responsabilidades

• Select, train and supervise managers at the location.
• Control and utilize labor to minimize lost time.
• Oversee performance reports and conduct audits.
• Ensure compliance with company policies and labor legislation.
• Coordinate deliveries with external agents.

Conocimientos

Planning and organization skills

Judgment and decision-making skills

Excellent written and oral communication skills

Analytical capability

Strong human relations skills

Valid driver's license

Ability to travel

Advanced English — C1

Educación

Bachelor's degree in Logistics or similar

Descripción del empleo

About the Company

FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency.

About the Role

Plan, direct, and control all operations in the assigned location in a manner that provides maximum customer service while maintaining a profitable operation and complying with all company standards.

Responsibilities

• Select, train and supervise the managers of these locations, to maintain an efficient and effective operation.
• The position is 100% onsite.
• 6 years of experience as Senior Manager leading a Teams of Manager group.
• Control and effectively utilize labor through planning, organizing, and scheduling to minimize lost time, working within the framework of the capital and operating budget.
• Oversee station performance reports; conduct internal and vehicle package audits; and monitor package sorting.
• Ensure compliance with applicable company operating policies and procedures.
• Supervise and verify delivery records, courier pickup manifests, billing documents, case sales summary, and petty cash reports.
• Ensure emergency support, adherence to security procedures, compliance with the country's labor legislation, and any other necessary administrative support for the effective functioning of the station.
• Coordinate AOD (Appointment on Demand / Specific Delivery Request) deliveries with external ground agents.
• Provide employees with information regarding salaries, benefits, company policies and practices, and all other matters related to operations and personnel.

Academic Background

Bachelor's degree / equivalent in Logistics, Industrial Engineering, Administration, International Business or similar.

Required Skills

• Planning and organization skills.
• Judgment and decision-making skills.
• Excellent written and oral communication skills.
• Analytical capability (or Analytical skills).
• Strong human relations skills.
• Must possess a valid driver's license with a good driving record.
• Able to travel.
• Advanced English — C1.

Equal Opportunity Statement

FedEx Express is committed to diversity and inclusivity in the workplace, ensuring equal opportunity for all employees and applicants.

Location

San Pedro Cholula, Puebla, Mexico

Additional Information

Seniority Level: Director

Employment Type: Full-time

Job Function: Strategy / Planning, Distribution, and Supply Chain

Industries: Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and Truck Transportation