Sales Operations

EDAG Mexico; Puebla de Zaragoza; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global development company located in Puebla is seeking a Sales Operations professional to manage schedules, assist in order processing, and coordinate between various departments. The ideal candidate should hold a Bachelor’s degree and have over 5 years of sales experience, along with proficiency in CRM systems like Salesforce. This role offers the opportunity to work in a supportive and dynamic environment.

Formación

• 5+ years of experience in sales processes and cycles.
• Familiarity with ERP and CRM systems.
• Proficient in Microsoft OFFICE software.

Responsabilidades

• Manage schedules, meetings, and documentation.
• Coordinate between departments (sales, technical, quality, finance).
• Assist in order processing and tracking.

Conocimientos

Sales process management

CRM system handling

Data analysis

Customer service

Communication

Educación

Bachelor’s degree in Business Administration, Marketing, Industrial Engineering or related

Herramientas

Salesforce

SAP

Microsoft OFFICE

Descripción del empleo

WHO WE ARE

Working together, growing together, creating new things together: EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You\'ll go your own way in your career at a high level – nationally and internationally. Take your next step and support us as a SALES OPERATIONS.

DESCRIPTION

• Managing schedules, meetings, and documentation
• Handling CRM system and database
• Coordinating between departments (sales, technical, quality, finance)
• Pipeline generations (leads, contacts, opportunities)
• Preparing quotes, proposals and contracts
• Assisting in order processing and tracking
• Liaising with internal and external customers
• Identifying trends and opportunities for improvement
• Supporting technical sales representatives and administrative areas

REQUIREMENTS

• Bachelor\u2019s degree in Business Administration, Marketing, Industrial Engineering or related
• + 5 years of experience in sales processes and cycles
• Familiarity with ERP and CRM systems (e.g., Salesforce, SAP)
• Proficiency in OFFICE software
• Capacity to generate ideas through data analysis
• Handling customer inquiries and complaints diplomatically
• Attention to detail
• Fluent English