Sales Coordinator

EF Education First; Ciudad de México; Presencial; MXN 30,000 - 40,000; Jornada completa

Descripción de la vacante

A global education organization in Mexico City is seeking a Sales Coordinator to enhance its language programs. In this role, you will identify sales opportunities, build client relationships, and meet sales targets while providing excellent customer service. The ideal candidate will have a Bachelor's degree in a related field and sales experience, ideally in education or travel. You will help potential clients find the right language courses abroad and be part of a dynamic, collaborative team environment.

Servicios

Performance-based bonuses

Health and dental coverage

Wellness programs

Formación

• Prior experience in a sales role, preferably in a fast-paced environment.
• Motivation to achieve sales targets and exceed customer expectations.
• Experience living, working, or studying abroad is preferred.

Responsabilidades

• Actively identify and pursue sales opportunities.
• Develop and maintain strong relationships with clients.
• Utilize sales expertise to offer personalized advice.

Conocimientos

Sales drive and ambition

Excellent communication skills in Spanish and English

Customer-oriented

Tech-savvy

Adaptability

Educación

Bachelor's degree in Business Administration, Marketing, or related fields

Herramientas

CRM tools

Descripción del empleo

Overview

SALES COORDINATOR Do you dream of an exciting Sales role where your work will have a real impact on people’s futures? EF Language Abroad is looking for a strategical, entrepreneurial, and sales driven Sales Coordinator taking the program to the next level! You will play a vital role in promoting and selling our language courses abroad. You will be responsible for establishing and maintaining relationships with potential clients, guiding them through the sales process, and ensuring their satisfaction with our services. Your primary objective will be to meet sales targets while delivering exceptional customer service. The Sales Coordinator in Polanco is the main responsible for selling our programs and for connecting with our customers through the phone, face to face, online and via social media (this is not cold calling). Your main responsibilities are :

Responsibilities

• Sales Generation: Actively identify and pursue sales opportunities by contacting potential clients interested in language courses abroad.
• Relationship Building: Develop and maintain strong relationships with clients, understanding their needs, and providing suitable solutions based on our language course offerings.
• Consultative Selling: Utilize your sales expertise to engage with prospective clients, offering personalized advice and recommendations to match their language learning goals and objectives.
• Product Knowledge: Acquire in-depth knowledge of our language courses, destinations, and associated services, staying up to date with industry trends and competitors.
• Customer Service: Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and providing support as required.
• International Collaboration: Collaborate with colleagues from various countries and cultural backgrounds to exchange best practices and deliver a consistent global experience for our clients.
• Goal Achievement: Meet and exceed sales targets and key performance indicators, consistently striving for success in a fast-paced environment.
• Lead generation: Participate in events that build brand awareness and increase customers’ interest. Stands, fairs, running presentations at schools and universities are part of those events.

Requirements

• Bachelor´s degree in Business Administration, Marketing, Tourism or related fields.
• Sales Experience: Prior experience in a sales role, preferably in a fast-paced environment, is desirable. Experience in the education / travel industry or selling intangible products / services will be an advantage.
• Sales Drive and Ambition: Possess a strong motivation to achieve sales targets and exceed customer expectations.
• Communication Skills: Excellent verbal and written communication skills in Spanish and English (additional language proficiency is a plus). Ability to articulate product benefits and tailor sales pitches to different customer segments.
• International Experience: Having lived, worked, or studied abroad is preferred to relate to the experiences and needs of potential customers interested in language courses abroad.
• Customer-Oriented: A passion for delivering outstanding customer service and building long-term relationships with clients.
• Adaptability, Resilience and Flexibility: Thrive in a dynamic and fast-paced environment, demonstrating the ability to work under pressure and overcome challenges. Weekend work-shifts occasionally. Flexibility with our potential customers is key to performing at a good level.
• Team Player: Collaborate effectively with colleagues from diverse backgrounds, demonstrating cultural sensitivity and openness to different perspectives.
• Tech-Savvy: Proficient in using sales and CRM tools to manage leads, track progress, and be aware of your KPI´s and results.

Benefits

Success in this role is defined by reaching each weekly and monthly sales target and other predefined KPIs related to calls, visits of potential customers to our offices, effective online meetings and more. We want to welcome new talent to our team and encourage them to have FUN while helping others in planning the best time of their lives studying languages with EF abroad! Why you will love working with us: More than just a job, we offer a lifestyle. Enjoy performance-based bonuses, a welcoming international environment, energetic, and collaborative team. You\'ll have growth opportunities through training and seminars, plus the chance to travel internationally to attend events and visit our campuses. We value your efforts and aspirations, offering real professional development opportunities. Make a real impact by helping to break down language, cultural, and geographical barriers through education. Plus, fun activities like social events, parties, and sports. Our company provides benefits in compliance with local labor laws, offering a comprehensive package designed to support your well-being both in and out of the workplace. Benefits include meal and transportation assistance, health and dental coverage, life insurance, a partnership with Sesc, and access to wellness programs.