Sales Caller (Mexico)

Wing Assistant; Ciudad de México; Presencial; MXN 180.000 - 260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance Incentives

Job Security and Stability

Paid Training

Opportunities for Career Growth

Fun Work Environment

Descripción de la vacante

A remote work solutions company is seeking a Bilingual Sales Caller. This role involves reaching out to customers, qualifying leads, and managing customer relationships. Ideal candidates should have sales experience, excellent English communication skills, and tech-savviness. Enjoy the benefits of a fully remote position with performance incentives and opportunities for career growth.

Formación

• At least 1 year of sales experience with proven ability to meet quotas.
• Excellent communication skills in English (C1 level).
• Proficiency in using online calendars and scheduling tools.
• Solid organizational and time management skills.
• Tech-savvy with familiarity to CRM, cloud services and modern tools.

Responsabilidades

• Provide information about products and services to customers.
• Qualify leads over the phone and maintain CRM records.
• Collaborate with internal teams for lead generation.
• Make collection calls and update payment information following scripts.
• Execute and monitor customer surveys and compile results in a datasheet report.
• Address support tickets and resolve customer concerns.
• Collaborate with internal teams to align lead generation with sales strategy.

Conocimientos

Sales experience

Excellent English communication skills

Solid organizational skills

Tech savvy

Proactive

MS Office

Google Calendar

Organization

Time management

Tech savvy

Educación

High school graduate or certificate course

Herramientas

CRM systems

MS Office

Google Calendar

Descripción del empleo

Overview

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Bilingual Sales Caller!

Sales Caller (Remote)

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

*Please only apply for this job if you are located in MX and LATAM

Responsibilities

1. Reach out to customers to provide information about products or services, sell offerings, or solicit donations.
2. Qualify leads over the phone and insert the respective information into a CRM system.
3. Coordinate and follow up on customer appointments and rescheduling.
4. Make collection calls, resolve debts, and update customer payment information following detailed phone scripts.
5. Execute and monitor customer surveys, compiling the results in a datasheet report.
6. Address support tickets, troubleshoot issues, and resolve customer concerns.
7. Collaborate with internal teams to align lead generation efforts with overall sales strategy.
8. Ad hoc tasks.

Qualifications

• High school graduate or of any certificate course
• Minimum 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships
• Excellent English communication skills, both written and verbal (at least C1 level)
• Excellent phone, email, and instant messaging communication skills
• Solid organizational and time management skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and CRM
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive & confident with keen attention to details

Technical Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Bonuses, Tips, and Referral Program

Schedule

20-40 hours per week

Location

This is a remote job

Salary

This is based on your experience and skills.

Note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.