Remote LATAM Technical Account Manager

Dlocal; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global payment processor is seeking a Technical Account Manager for a remote role in Mexico, responsible for managing the technical aspects of customer relationships. The ideal candidate will have at least 7 years of relevant experience, a bachelor's degree in Engineering or Computer Science, and exceptional English fluency. The position requires strong analytical and interpersonal skills while collaborating closely with various teams to ensure customer success. Join a dynamic fintech environment that fosters creativity and offers flexibility.

Servicios

Remote work flexibility

Flexible schedules

Premium Coursera subscriptions

Free language classes

Team social activities

Formación

• At least 7 years of relevant experience.
• Experience delivering client-focused, tailored solutions.
• Strong organizational skills to manage multiple projects.

Responsabilidades

• Provide high-quality technical support during onboarding.
• Collaborate with Sales and Development teams.
• Build and maintain strong, long-term technical relationships.

Conocimientos

API experience

Fluent in English

SQL proficiency

Analytical skills

Interpersonal skills

Educación

Bachelor's degree in Engineering or Computer Science

Descripción del empleo

A global payment processor is seeking a Technical Account Manager for a remote role in Mexico, responsible for managing the technical aspects of customer relationships. The ideal candidate will have at least 7 years of relevant experience, a bachelor's degree in Engineering or Computer Science, and exceptional English fluency. The position requires strong analytical and interpersonal skills while collaborating closely with various teams to ensure customer success. Join a dynamic fintech environment that fosters creativity and offers flexibility.