Quality Engineer

Danfoss; Reynosa; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global engineering company is seeking a Quality Engineer for its Reynosa facility in Tamaulipas. The successful candidate will supervise the RMA team and manage quality claims while driving improvements in customer responsiveness and inventory. A Bachelor's degree in Engineering and a minimum of 3 years in quality or manufacturing processes are required. Knowledge of ISO/IATF standards and SAP is also essential. A commitment to continuous improvement and root cause analysis will ensure the highest standards of quality in service delivery. Competitive benefits are offered.

Servicios

Career Development

Bonus System

Paid Vacation

Opportunity to join Employee Resource Groups

Formación

• Minimum 3 years of experience in quality or manufacturing processes.
• Mechanical Engineering preferred.
• ISO or similar certifications (AS, IATF).

Responsabilidades

• Supervise RMA team to manage RMA process for quality claims.
• Coordinate importation of customer returns from Texas to Reynosa.
• Drive BU and SQ team for customer responses within 21 days.

Conocimientos

Root Cause Analysis

English (Spoken, Read, Write)

ISO / IATF requirements

Continuous improvement

Lean manufacturing

Educación

Bachelor degree (Engineering)

Herramientas

OneERP

SAP

Descripción del empleo

Requisition ID: Job Location(s): Reynosa, MX- Danfoss is looking for a Quality Engineer for our plant in Reynosa, Tamaulipas.

You will be responsible for Supervise RMA team to manage RMA process to effectively provide service to customers issuing quality claims.

RMA Quality Engineer will lead the team to successfully achieve goals of this area: RMA inventory, Customer Responsiveness time, RMA Open/Closure ratio.

Responsibilities

• Coordinate the importation of Customer returns (Plant Line Rejects and Field rejects) from our Cross Dock warehouse in Texas to Reynosa facilities.
• Coordinate the analysis of returns within 7 calendar days of arrival maximum.
• Drive BU and SQ team for customer responses before 21 days after arrival.
• Coordinate RMA credit processing with local and Global Finance Group; Identify top contributors and drive for improvement.
• Follow necessary steps to import / Export rejected finished goods from customer, Plant Line Rejects or Field Rejects.
• Credit to Customer; Process Credits to customers Through the right channels of the organization.
• Reporting; Summarize Warranty Costs, drive BUs for QIP (Quality Improvement Plans) to drive down PLF / FR DPPMs.

Background & Skills

• Education: Bachelor degree (Engineering)
• Mechanical Engineering (preferred)
• Minimum 3 years of experience in quality or manufacturing processes
• English (Spoken, Read, Write)
• Root Cause Analysis (preferable Red X or Green Belt)
• ISO / IATF requirements
• OneERP / SAP Knowledge
• Warranty Failure Analysis
• Continuous improvement
• Drive for results
• ISO or similar certifications (AS , IATF )
• Problem Solving methodologies (Six Sigma or Shaining)
• Core tools
• Lean manufacturing

Employee Benefits

• Career Development
• Bonus System
• Paid Vacation
• Opportunity to join Employee Resource Groups

Danfoss - Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow.

No transformation has ever been started without a group of passionate, dedicated and empowered people.

We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business.

To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are.

It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by .

Danfoss is an EO employer and VEVRAA Federal Contractor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off on-highway equipment.

We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Danfoss is family-owned, employing more than people, serving customers in more than 100 countries through a global footprint of 95 factories.