Quality Engineer

Schneider Electric; Ciudad Juárez; Presencial; MXN 624,000 - 893,000; Jornada completa

Descripción de la vacante

A leading technology company is looking for a quality-focused professional to lead quality improvement initiatives and customer satisfaction efforts. Responsibilities include problem-solving customer complaints with methodologies like 8D and Six Sigma, implementing actions for continuous improvement, and interfacing with customers. Applicants should hold a Bachelor's Degree in Engineering and have experience in Quality Management. Strong leadership and communication skills are essential to succeed in this impactful role.

Formación

• Bachelor’s Degree in Mechanical, Industrial, Electrical, or Electronic Engineering required.
• Experience in Quality Management is necessary.
• Familiarity with ISO 9001, 14001, 45001, 50001 standards.
• Strong auditing and assessing techniques are needed.

Responsabilidades

• Lead problem solving for customer complaints applying 8D, Kaizen, and Six Sigma.
• Implement corrective and preventive actions to improve quality and satisfaction.
• Interface with external customers regarding product concerns and follow-up.

Conocimientos

Leadership skills

Verbal and written communication

Attention to detail

Project management

Statistical quality techniques

Educación

Bachelor’s Degree in Engineering

Descripción del empleo

Great people make Schneider Electric a great company.

What do you get to do in this position?

• Lead problem solving for customer complaints applying 8D, Kaizen, Six Sigma all driving to understand root cause.
• Lead implementation for corrective and preventive actions, always focusing on continuous improvement for quality and customer satisfaction.
• Promote and develop quality and customer satisfaction culture using Phoenix program as core tool.
• Interface with external customer regarding product concerns, responsible for investigations, customer follow-up, and ultimate customer satisfaction.
• Drive continuous improvement for non conforming parts, follow up with suppliers and engineering.
• Develop and implement quality documentation such as PFMEA, control plan, FAIR.
• Lead continuous process improvement impacting non quality costs and customer returns.
• Apply quality system based on ISO 9001, 14001, 45001, 50001 standards and participate in internal audits.

Qualifications – External

This job might be for you if:

• Bachelor’s Degree in Engineering (Mechanical, Industrial, Electrical, Electronic)
• Work experience in Quality
• ISO9001, 14001, 45001, 50001 knowledge
• Auditing and assessing techniques
• Quality improvement tools, techniques, and models
• Statistical quality techniques and analysis
• Engineering drawing interpretation
• Project management skills
• Excellent skills in leadership, communication both verbal and written, and attention to detail
• Advanced English Level is required

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.