Quality Distribution Analyst (Remote opportunity)

Hyatt; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading hospitality brand is seeking a Quality Distribution Analyst to join their E-Commerce team in Cancún, Quintana Roo. The role involves data collection and reporting to aid business decision-making. Ideal candidates will have 3+ years in quality assurance within travel or e-commerce and be bilingual in Spanish and English. Proficiency in Microsoft 360, Excel, and Power BI is necessary. This is a vital position to enhance Hyatt’s ongoing growth and hospitality offerings.

Servicios

Flexible work schedule

Work-life benefits

Formación

• 3+ years in QA, preferably with travel industry or e-commerce experience.
• Strong communication skills in English and Spanish.
• Experience with data modeling and analysis.

Responsabilidades

• Collect and analyze data to find insights.
• Create reports, dashboards, and visualizations.
• Identify and propose solutions to issues.

Conocimientos

Data analysis

Problem-solving

Stakeholder communication

Cross-functional team collaboration

PC literacy

Bilingual (Spanish and English)

Educación

Bachelor's Degree or 3+ years in a similar role

Herramientas

Microsoft 360

Excel

Power BI

Property Management System (PMS)

Descripción del empleo

Organization - ALG/HIC/AMS/UVC Corporate Office

Summary

Hyatt Hotels Corporation seeks an enthusiastic Quality Distribution Analyst to join our Hyatt Inclusive Collection E-Commerce team. In this role, you will be collaborating closely with the broader hotels and corporate team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care For Our People

• Flexible work schedule
• Work-life benefits

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

The Role

This role focuses on collecting, processing, and interpreting data to uncover actionable insights, creating clear reports that support business decision-making, and facilitating data-driven strategies.

• Data collection & analysis: Gather data from multiple sources, clean it, and analyze trends or patterns.
• Reporting: Create reports, dashboards, and visualizations to communicate insights.
• Problem‑Solving: Identify issues or inefficiencies and propose solutions.
• Stakeholder Communication: Work with teams to understand requirements and deliver actionable insights.
• Understands the correct internal system setup (Rates, Availability, and Inventory)
• Understands the workflows for website structures and booking engine integrations that deliver seamless experiences across digital and direct sales channels.
• Collaborate and lead cross‑training with teams, including the Call Center team and Hyatt Inclusive Collection properties.

Experience Required

• 3+ years in QA, travel industry experience, preferably in areas of e‑commerce, sales, or related field (Direct Channel experience preferred).

Experience Preferred

• Bachelor's Degree or 3+ years of experience in a similar role
• Spanish and English languages required
• Excellent PC literacy
• QA tools (Microsoft 360, Experience in data modeling and analysis using Excel and Power BI)
• Knowledge of Property Management System PMS, Inssist, or Opera, optional but preferred.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.