QMS Administrator

Rockwell Automation; Ciudad de México; Híbrido; MXN 60,000 - 80,000; Jornada completa

Descripción de la vacante

A global technology leader seeks a QMS Senior Administrator to manage the Quality Management System repository. Key responsibilities include supporting document authors, maintaining QMS integrity, and coordinating change requests. Ideal candidates will have 2 to 5 years of quality management experience, fluency in English, and familiarity with SharePoint. This role offers comprehensive health and wellness programs and operates under a hybrid work model.

Servicios

Comprehensive mindfulness programs

Paid volunteer time off

Employee Assistance Programme

On-demand digital course library

Formación

• 2 to 5 years of experience in quality management.
• Excellent traceable knowledge in quality management.
• Fluent in reading and writing English.

Responsabilidades

• Support authors with QMS documents in SharePoint.
• Update QMS documents per process owner requirements.
• Manage publication of new QMS versions.

Conocimientos

Quality management experience

Document management

Fluent English

MS Office tools

Experience with SharePoint

ISO 9001

Lean Six-Sigma

Herramientas

Visio

Adobe

Descripción del empleo

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life‑saving medicine on a global scale, and focus on clean water and green mobility – our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

SUMMARY/SCOPE OF POSITION:

The QMS Senior Administrator supports the management of the LCS Quality Management system repository through working with users and other members of the quality team in creating or revising QMS documents within the QMS (Sharepoint) repository. You will ensure version control, document traceability, and the proper archival of obsolete documents. It supports the QMS governance process by coordinating change requests with the process owners and by administrating the QMS change management process (CAPA). You advise document authors in creating documents within the QMS framework, e.g., by selecting appropriate templates and document IDs. You will review draft procedures for formal properties, and provide feedback to the author, or finalise the required changes. During the approval cycle you will help start review workflows with the document author, if required, and run approval workflows according to the requirements of the QMS governance scheme.

The QMS Senior Administrator resolves issues that might arise from technical problems or unforeseen organisational bottlenecks, while at the same time ensuring the integrity of the QMS.

Also, the QMS Administrator supports business transformation plans by helping to document within the QMS, updating QMS documents under the direction of and to support the process owners, or defining and documenting quality assurance processes related to these plans.

Training employees on document control procedures and the use of the QMS repository system is also part of the role, as is monitoring repository usage and implementing improvements to enhance usability and compliance. The QMS Senior Administrator supports, tracks, and oversees the QMS Change Control processes and administers audit follow‑up activities such as monitoring issue closure and reporting indicators.

The QMS Senior Administrator might be a deputy for the QMS Manager during absences and can take over specific individual tasks of the QMS Manager when needed.

You will report to the LCS QMS Manager.

Scope: Global.

ESSENTIAL FUNCTIONS:

• Functional (Quality) – Support authors of QMS documents in initiating the documents within the QMS Sharepoint by helping define the formal requirements of the document (e.g. selecting correct templates, assigning appropriate document ID), reviewing the documents for formal correctness, editing the document for minor formal corrections, and routing the documents for approval.

Update suites of QMS documents according to requirements of process owners or the QMS Manager for agreement to changing our requirements, e.g. in the context of business transformation plans.

Help authors with general questions related to the use of the QMS Sharepoint site.

Maintain the structure of the global LCS QMS.

Update entire QMS SharePoint site (layout, updates, links, and announcements) in collaboration with global QCE Manager or global QMS Manager.

Manage the publication of new QMS versions in collaboration with or as a backup to the global QMS Manager.

Maintain archived QMS versions.

Support the Change Control process throughout the LCS QMS.

• Leadership

Supporting regional quality leads in driving their local quality programmes.

Providing professional guidance to business and delivery teams, and Quality leads, and in QMS matters.

• Interpersonal

Collaborative, convincing, and helping the supported business teams in the change management process.

Persuading others in incorporating quality methods in their daily work.

• Business

Excellent quality mindset, and accuracy in operation, and cost‑oriented thinking.

Support management teams with the planning and delivery of quality process documentation.

Adequate for producing high‑quality professional process documentation.

Work with team members, peers, and management.

Minimum Qualifications:

(In absence of an official degree a similar level of knowledge acquired through long‑term working experience might be considered as an alternative)

• Prior experience in quality management, Business Process Analyst – min. 2 to 5 years experience.
• Excellent traceable knowledge in one or several of the areas related to quality management, document management.
• Fluent English language skills (reading and writing).
• Experience in MS Office tools, Visio, SharePoint, and Adobe.
• Traceable experience in quality management methods and techniques, like e.g., ISO 9001, CMMI, Spice, and Lean Six‑Sigma.

What we offer

• Comprehensive mindfulness programmes with a premium membership to Calm.
• Volunteer Paid Time off available after 6 months of employment for eligible employees.
• Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Programme.
• Personalised wellbeing programmes through our OnTrack programme.
• On-demand digital course library for professional development.

We believe that employee diversity is an important element of our common future. We provide opportunities for talent growth with the entire organisation. We support equality by celebrating the individuality of every person, regardless of their origin and identity. We appreciate the unique cultural pattern and variety of experiences in each of us. We invite all who want to join and change the world of our organisation.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.