Process Engineer, Network Losses , Central Functions - Rest of the World (RoW)

Amazon Jobs; Apodaca; Presencial; MXN 1,098,000 - 1,466,000; Jornada completa

Descripción de la vacante

A leading e-commerce company is seeking a candidate for a role focused on reducing network losses in operations. Candidates should have over 5 years of operations/process improvement experience, proficiency in Excel, and fluent communication skills in Spanish and English. This role involves deep analysis of operational processes and collaboration with various teams to drive improvements.

Formación

• 5+ years of Operations/process improvement experience, especially in waste reduction.
• Fluency in Spanish and English C1+.
• Experience with performance metrics and lean techniques.

Responsabilidades

• Understand and analyze operational processes across the supply chain.
• Drive product implementation to eliminate losses.
• Communicate results to senior leadership.

Conocimientos

Communication skills

Problem-solving

Time management

Negotiation skills

Educación

Bachelor's degree

Herramientas

Excel

Descripción del empleo

Are you looking for the opportunity to create substantial impact on business profitability through reduction of business wastes in operations, then Network Losses (NL) reduction role is that opportunity. The scope of impact spans across RoW markets focused at reduction of network losses arising from Shrinkage, Damage, Concessions or combination of these within operations across supply chain and in close collaboration with Fulfillment Centers (FC)/transportation Operations, Amazon Customer Excellence Systems (ACES), Security & Loss Prevention (SL&P), Products, Customer Service (CS) and Resolutions CX (RCX) business partners.

At Amazon, we're working to be the most customer-centric company on earth and are constantly looking for ways to improve. Our team drives innovation while supporting continuous operational improvement. To get there, we need exceptionally talented, bright, and driven people. To be successful, you will need excellent communication, negotiation and influencing skills to drive consensus across multiple stakeholders. We interface with all miles of Operations, CS, Products team and CBW business teams to identify and execute solutions that improve Customer experience by reducing waste and losses in operations.

This opportunity requires excellent troubleshooting, problem solving, and the ability to succeed in a fast-paced, ambiguous and technical environment. Ownership of work is extremely important, and candidates should have a proven record of driving, process fixes and strategic initiatives to completion. The ideal candidate is motivated, optimistic and agile; with strong time management skills.

Key job responsibilities

• Develop deep understanding and hands‑on experience of operational processes across supply chain.
• Deep dive and analyze operational data to arrive at root causes for losses – invent or replicate solutions to those root causes and track impact.
• Improve operational processes by standardizing metrics, processes, SOPs across RoW markets related to network losses.
• Drive product implementation in operations and/or operational process solutions to eliminate losses – 5+ years of Operations / process improvement, hands‑on waste reduction experience.
• Use data and metrics to determine and drive improvements in operations; existing knowledge or ability to learn analytical tools will be helpful.
• Own end‑to‑end delivery, and communicate results to senior leadership.
• Bachelor’s degree.
• Proficiency in Excel (pivot tables, VLOOKUPs, etc.).
• Fluency in Spanish and English C1+.
• 1+ years of performance metrics, process improvement or lean techniques experience.

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