Principal Solution Architect

Lenovo; Torreón; Presencial; MXN 1,440,000 - 2,161,000; Jornada completa

Descripción de la vacante

A global technology leader is seeking a Principal Solution Architect in Torreón, Mexico. This role will involve providing strategic guidance and designing comprehensive service solutions in global environments. Candidates should have over 7 years of relevant experience, be fluent in English and Spanish, and possess a strategic mindset. The position offers opportunities to work closely with internal teams and clients to ensure successful service delivery, while supporting Lenovo's mission of delivering smarter technology for all.

Formación

• 7+ years in Contract Management, SOW, Professional Services, or IT Services operations.
• Experience in Managed Services for PCs, OEM environments, or reseller organizations.
• Proven ability to design cost-effective service solutions in global environments.

Responsabilidades

• Provide strategic guidance on designing outcome-based services.
• Collaborate with teams to design service solutions within DaaS and Managed Service models.
• Create solutions that integrate logistics, deployment, and financial flows.

Conocimientos

Strategic mindset with strong business acumen

Contract negotiation

Decision-making

Collaboration across organizational levels

Fluent in English and Spanish

Herramientas

Microsoft Word

PowerPoint

Excel

MS Dynamics

Descripción del empleo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

Lenovo is seeking an experienced Principal Solution Architect to join our team. This role is critical in shaping and delivering outcome-based services for our global customers.

Key Responsibilities

• Solution Design Guidance:
  • Provide strategic guidance to GEO-based organizations on designing, calculating, and delivering outcome-based services.
  • Adapt solutions to market conditions and align with Lenovo’s portfolio strategy.
  • Support strategic deals leveraging deep knowledge and experience.
• Service Development Integration:
  • Validate and integrate new service products into solutions, ensuring operational readiness and training across the Solution Architect community.
  • Develop contractual structures and delivery solutions on a global scale.
• Customer Engagement:
  • Collaborate with internal teams, Lenovo Services delivery, and partners to design comprehensive, creative, and cost-effective service solutions within Device as a Service (DaaS) and Managed Service models.
  • Facilitate workshops with customers to scope requirements and ensure alignment.
• End-to-End Process Design:
  • Create solutions that integrate logistics, deployment, IMAC services, and financial flows.
  • Communicate variations and impacts across stakeholders, including service providers, customers, and Lenovo teams.
• Governance Documentation:
  • Contribute to customer presentations, deal qualification reviews, and solution reviews with key stakeholders.
  • Develop Statements of Work (SOW) and negotiate with customers and partners to ensure clear documentation and risk mitigation.

Qualifications

• 7+ years in Contract Management, Statements of Work (SOW), Professional Services, Project Management, or IT Services operations.
• Preferred: Direct experience in Managed Services for PCs, OEM environments, or reseller organizations with multi-country deployment capabilities.
• Background in consumption-based sales (SaaS, DaaS, Cloud Services).
• Global account management experience with multi-stakeholder engagement.
• Proven ability to design comprehensive, cost-effective service solutions in global environments, integrating logistics, deployment, IMAC services, and financial flows.
• Fluent in English and Spanish.
• Willingness to travel (up to 20%).
• Skills Competencies:
  • Strategic mindset with strong business acumen.
  • Expertise in decision-making, contract negotiation, and partner management.
  • Excellent verbal and written communication, including presentation skills.
  • Strong prioritization, attention to detail, and ability to meet deadlines.
  • Proficiency in Microsoft Word, PowerPoint, Excel, and MS Dynamics.
  • Ability to collaborate across all organizational levels with a team-oriented approach.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, or basis of disability or any federal, state, or local protected class.