Operations Support Agent

Tui; Xico; Presencial; MXN 540,000 - 721,000; Jornada completa

Descripción de la vacante

A global travel company is seeking an Operations Support Agent in Playa del Carmen, Mexico, to connect Operations Support Hub and Central Functions across destinations. You will manage petty cash, assist with the onboarding and offboarding of staff, and maintain office facilities. The ideal candidate will demonstrate strong administration skills, have excellent communication abilities in English, and be a collaborative team player. This position offers competitive salary and benefits with career progression opportunities.

Servicios

Competitive salary

Career progression opportunities

Access to free learning platforms

Formación

• Great administration skills and strong planning abilities.
• High attention to detail with the ability to manage multiple tasks.
• Excellent communication skills in English; other European languages are a plus.

Responsabilidades

• Manage petty cash transactions and cash reconciliations.
• Maintain office facilities and supplies.
• Assist with the onboarding and offboarding of staff.
• Support TUI Reps with operational needs.
• Assist with health and safety checks for accommodations.
• Support Operations Support Hub with ad hoc staff commissions.

Conocimientos

Administration skills

Planning

Organizational skills

Communication skills

Technology proficiency

Descripción del empleo

Join our Operations Support Team in Cancun as an Operations Support Agent as the link between Operations Support Hub, Central Functions and across the Destination.

You will assist the Operations Support Team Manager with the on boarding and off boarding of the staff and supporting all related functions of office management in your area.

This role is located in our TUI Office based in Playa del Carmen, Mexico.

About the Job

• Manage petty cash transactions for small expenses as well as cash reconciliations.
• Office facilities daily maintenance (office supplies, building maintenance, reception, courier etc.).
• TUI Rep support in destination, assisting the onboarding and off boarding process related to Flights, HR, documents/tasks, Visas, providing and activating any payment cards.
• Assisting in the device management, register the devices given to reps and assist with any queries related to set up / connection etc.
• Placing orders and delivering of uniforms to reps or destination staff and assist when needed, in the contracting of staff accommodation and car rental.
• At the initial and final setting of the season, assist in related health and safety checks for staff accommodation.
• Assisting operations support HUB with any ad hoc local staff commissions.
• Source Market support related to destination queries.

About You

• Great administration skills, strong planning, organisation and confident with technology.
• High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.
• A genuinely helpful, flexible and professional personality.
• A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment.
• Excellent communication skills, both verbal and written, in English is required.
• Other European languages would be advantageous.
• A collaborative team player who wants to learn, grow and embrace the digital culture.

About Our Offer

• Competitive salary and benefits as standard.
• Career progression opportunities in more than 50 countries worldwide.
• Develop yourself as part of a friendly, richly diverse and virtual international team.
• Exceptional approach to your learning - access to free learning platforms & language lessons.

TUI Musement is a leading Tours & Activities business.

It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide.

There are over 130,000 'things to do' in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers.

We also offer services to cruise lines through Intercruises Shoreside &

We love to see your uniqueness shine through and inspire the future of travel.

If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.