Learning & Development Specialist

Last Call Media; A distancia; MXN 1,366,000 - 1,641,000; Jornada completa

Descripción de la vacante

A digital development firm is seeking a professional to manage coaching and mentoring programs, ensuring development opportunities are accessible and aligned with organizational growth. The role involves designing competency frameworks and facilitating feedback processes. Applicants should possess strong instructional design skills and be comfortable working in ambiguous environments. Comprehensive benefits and remote work flexibility are offered. Join a collaborative global team dedicated to meaningful digital experiences.

Servicios

Health insurance

Flexible PTO

Professional development funds

Remote work flexibility

Formación

• Experience in managing annual retrospective cycles.
• Ability to design and manage coaching/mentoring programs.
• Competency in working with ambiguity and organizational analysis.

Responsabilidades

• Manage development feedback mechanisms and annual retrospectives.
• Design and implement coaching and mentoring programs.
• Partner with leaders to maintain and refine competency frameworks.

Conocimientos

Skills-Based Instructional design

Program development

Needs assessment

Coaching in remote environments

Competency framework design

Descripción del empleo

Role Impact At Last Call, learning development means talented people build meaningful careers while delivering excellent client work.

You’ll ensure feedback happens consistently, development opportunities are accessible to everyone, and people understand how to advance.

When your work succeeds, people develop continuously and the organization thrives.

Key Accountabilities

Performance Development

Manage annual retrospective cycle for all staff. Identify organizational development priorities from retrospective insights. Success indicator: Feedback leads to measurable skill development tracked over time.

Coaching & Mentoring

Design and manage coaching / mentoring program. Success indicator: High program engagement with measurable skill development outcomes and sustained participant satisfaction.

Career Pathways

Partner with group leaders to maintain and refine competency frameworks as roles evolve. Ensure frameworks actively guide career progression decisions. Success indicator: Competency frameworks remain current and people progress through visible advancement paths.

Requirements

Essential Competencies

Skills-Based Instructional design and program development. Needs assessment and organizational analysis. Program evaluation and measurement. Facilitation and coaching in remote environments. Competency framework design. Comfort working in ambiguity.

How You’ll Embody Our Values

Understand how people actually do their work before designing development programs for them. Follow through on commitments to participants and stakeholders, and communicate clearly when timelines or scope need to adjust. Launch programs quickly and improve them through real use and feedback. Design development systems that people can easily access and engage with.

Benefits What We Offer

Compensation: $75,000-$90,000 based on experience. Comprehensive benefits including health, dental, vision, life and disability insurance, flexible PTO. Generous professional development and work from home funds. Growth Impact: Shape development practices during a growth phase when systems matter most. Design coaching and career development systems for government digital work, where quality directly serves the public. Work with group leaders in a collaborative structure. Remote flexibility with a global team.

• Last Call, since we've partnered with impact-driven organizations to build digital experiences that matter.

Our 50+ person global team thrives on open communication, self-accountability, and diverse perspectives.

How We Work

Fully remote, no traditional managers, collaborative culture where you bring your authentic self while delivering excellent work for clients who are changing the world.

Our Values

• Start with trust
• Seek understanding
• Think big
• Say what you think and do what you say
• Move forward
• Bring the energy
• Pursue Excellence

Application Process

Ready to join us? We focus on your responses, not your resume format. Brief application + questionnaire (no cover letter needed). Enter job ID 34 when prompted. Video Response: Short video answering a few questions (if selected). Team Interview: Conversation with FOEX team and group leaders (if selected). Trial Project: Design exercise showing how you’d approach one of our key challenges (if selected).

Last Call Media is an equal opportunity employer committed to creating an inclusive environment where everyone can contribute and succeed.