Last Mile Quality Control Engineer – Process Improvement

Amazon; Ciudad de México; Presencial; MXN 687,000 - 1,031,000; Jornada completa

Descripción de la vacante

A leading e-commerce company in Mexico City is seeking a Quality Control Manager to supervise quality assurance processes. This role involves ensuring SOPs are up to date, coordinating audits, and using analytical and problem-solving skills to enhance delivery quality. The ideal candidate holds a relevant Bachelor's degree and is fluent in English. This position offers opportunities for mentorship and career growth within an inclusive culture that values diverse perspectives.

Servicios

Flexibility in working hours

Mentorship opportunities

Inclusive culture

Career growth support

Formación

• Bachelor's degree in Business, Engineering, Supply Chain, Transportation, Mathematics, Economics, Physics or another technical field.
• Fluency in English (speak, write, read).

Responsabilidades

• Ensure all SOPs are updated and available.
• Coordinate monthly SAT.
• Conduct audits, assessments, and improve delivery quality.
• Communicate quality issues impacting customer experience.

Conocimientos

Analytical skills

Problem-solving skills

Quality assurance knowledge

Educación

Bachelor's degree or equivalent in relevant fields

Herramientas

MS Office Suite

SQL

Descripción del empleo

A leading e-commerce company in Mexico City is seeking a Quality Control Manager to supervise quality assurance processes. This role involves ensuring SOPs are up to date, coordinating audits, and using analytical and problem-solving skills to enhance delivery quality. The ideal candidate holds a relevant Bachelor's degree and is fluent in English. This position offers opportunities for mentorship and career growth within an inclusive culture that values diverse perspectives.