IT Lead - Monterrey

John Deere; San Pedro Garza García; Presencial; MXN 1,438,000 - 1,799,000; Jornada completa

Descripción de la vacante

A leading agricultural technology firm is seeking an IT Lead in San Pedro Garza García to oversee IT operations and lead technological projects. The ideal candidate has a Bachelor's Degree in Computer Science or a related field, with at least 8 years of experience in Cloud Services and API, along with proficiency in various tools. Strong leadership, project management skills, and ITIL knowledge are essential for this role, where you will work to streamline processes and enable digital transformations.

Formación

• 8 years of experience in Cloud Services.
• 8 years of experience in API.
• Proven ability to manage IT operations and lead cross-functional teams.
• Familiarity with enterprise architecture concepts and standards (TOGAF).
• Strong understanding of ITIL processes and metrics (e.g., MTTR).
• Experience delivering complex IT projects on time and within scope.
• Ability to translate technical concepts for non-technical stakeholders.

Responsabilidades

• Oversee incident/problem/request resolution and ensure internal compliance.
• Align local solutions with corporate guidelines and enterprise architecture principles.
• Lead the technological enablement of complex projects.
• Maintain IT service excellence and streamline workflows.
• Prepare strategy presentations and ensure alignment with business goals.

Conocimientos

Cloud Services

API

ServiceNow

Jira

Confluence

AWS

Python

Databricks

SQL

Windows Server

Github

Docker

Microsoft Power Platform

Educación

Bachelor's Degree in Computer Science or related

Technology Engineering

Descripción del empleo

There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our more than 185 - year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

Title: IT Lead - Monterrey

Primary Location: Garza Garcia

Function: Technology (CA)

Note: All candidates should have their tax situation certificate (Constancia de Siituación Fiscal) up to date with the salary regime to be eligible for the hiring process.

Main Responsibilities

• IT Operations Management: Oversee incident/problem/request resolution, ensure internal compliance, and maintain system availability.
• Architecture Enablement: Align local solutions with corporate guidelines and enterprise architecture principles.
• Strategic Delivery: Lead the technological enablement of projects as complex as process reingineering, API catalog expansion, and digital onboarding.
• Process Improvement: Maintain IT service excellence, streamline workflows, and implement automation.
• Stakeholder Communication: Prepare strategy presentations and ensure alignment with business goals.

What Skills You Need

• 8 years of experience in Cloud Services.
• 8 years of experience in API.
• Tools: ServiceNow, Jira, Confluence, AWS, Python, Databricks, SQL, Windows Server, Github, Docker, Microsoft Power Platform.
• Technical Leadership: Proven ability to manage IT operations and lead cross-functional teams.
• Enterprise Architecture Knowledge: Familiarity with enterprise architecture concepts and standards. (TOGAF)
• Incident & Problem Management: Strong understanding of ITIL processes and metrics (e.g., MTTR).
• Project Management: Experience delivering complex IT projects on time and within scope.
• Communication Skills: Ability to translate technical concepts for non-technical stakeholders.

What Makes You Stand Out

• Automation Expertise: Hands-on experience with Power Automate or similar tools.
• Cloud & API Development: experience with cloud services, containerization and API lifecycle management.
• Data Analytics: Ability to interpret operational metrics and build dashboards to enable data-driven decision-making.
• AI Adoption: Understanding AI tools for productivity and workflow optimization.
• Strategic Thinking: Capability to align IT initiatives with business growth objectives.
• IT Framework Knowledge: TOGAF, COBIT, ITIL, SAFE.

Education

• Technology Engineering.
• Bachelor's Degree in Computer Sciense or related.

This position will be posted for a minimum of 10 business days and unposted when a qualified pool of candidates is achieved.

Candidates must have the necessary work permits to work in the country.