International Customer Care & Order Specialist

Ensambles Hyson, S.A. de C.V.; Tijuana; Presencial; MXN 25,000 - 35,000; Jornada completa

Descripción de la vacante

A global manufacturing company located in Tijuana seeks an International Customer Service Representative. This role entails providing excellent service to international customers, processing orders, and coordinating with various teams to ensure smooth operations. Candidates should possess strong communication skills in English and have 1-2 years of customer service experience in an international context. A high school diploma or technical degree is required. Flexibility to work varied hours is essential.

Formación

• 1–2 years of experience in customer service within an international environment.
• Flexibility to work varied schedules, including weekends.
• Ability to spend extended periods on the phone assisting customers.

Responsabilidades

• Deliver excellent service to customers in multiple global regions.
• Enter sales orders through the ERP system.
• Serve as the primary point of contact for international customers.

Conocimientos

Excellent written and verbal communication skills in English

Customer service experience

Multitasking and prioritizing skills

Problem-solving skills

Educación

High school diploma or technical degree

Herramientas

ERP systems

CRM software

MS Office

Descripción del empleo

A global manufacturing company located in Tijuana seeks an International Customer Service Representative. This role entails providing excellent service to international customers, processing orders, and coordinating with various teams to ensure smooth operations. Candidates should possess strong communication skills in English and have 1-2 years of customer service experience in an international context. A high school diploma or technical degree is required. Flexibility to work varied hours is essential.