Delivery Area Manager, WorldWide Operations

Amazon; Monterrey; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading e-commerce company is seeking a Shift Station Manager based in Monterrey, MX. In this role, you will oversee day-to-day operations at a delivery station, leading a team focused on safety, service quality, and productivity. The ideal candidate will have at least 2 years of management experience and a Bachelor's degree or equivalent. Advanced skills in both Spanish and English are required. This position includes a flexible schedule, engaging with the dynamic environment typical of a top-tier logistics operation.

Formación

• Minimum 2 years of employee and performance management experience.
• Ability to work flexible schedules including weekends and holidays.
• Advanced proficiency in Spanish and English.

Responsabilidades

• Manage day-to-day operation of the delivery station.
• Lead a team of Process Assistants and Operation Managers.
• Track and monitor sorting operations and driver dispatch.

Conocimientos

Employee and performance management

Flexible scheduling

Bilingual (Spanish and English)

Educación

Bachelor’s degree or equivalent

Descripción del empleo

Description

At Amazon, we’re working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking a Shift Station Manager with the chance to be based in Monterrey, MX. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Three Key Areas That You Will Always Focus On Are Safety, Service Quality, Customer Experience, And Productivity Of Your Department. Main Activities Are:

• Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.


• Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.


• Proactively identify and lead process improvement initiatives and Lean tools.

Supervisory Responsibilities

You will be part of the Amazon Logistics Team, responsible of the day‑to‑day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.

Leading a team of Process Assistants, Operation Managers and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.

You are responsible for ensuring that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed… innovation has made us the global company that we are today.

Help in daily operations: Receive, scan, lift and move shipments up to 25 kgs. Route shipments within the AMZL coverage area. Support and assign job duties to process assistants. Due to the nature of Amazon’s business, being able to adapt to sudden changes and growth according to operational necessities. Track & monitor sorting operation and driver’s dispatch. Continual standing and/or walking an average of 5 miles daily. Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air‑conditioned.

Key job responsibilities: Strategic planning. High focus on safety. High focus on operating environment. High focus on operating results.

Basic Qualifications

• 2+ years of employee and performance management experience


• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience


• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays


• Spanish and English Advanced

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.