Data Base Technology Services Associate

SAP; San Pedro Garza García; Presencial; MXN 1,043,000 - 1,565,000; Jornada completa

Descripción de la vacante

A leading cloud technology company is seeking an IT Technology Associate Consultant in San Pedro Garza García, Nuevo León. The role focuses on providing database support and managing SAP's backend operations while ensuring high availability across multiple infrastructures. Candidates should have a strong background in database administration, preferably with SAP HANA and RDBMS experience. Opportunities for growth and a supportive work environment are key features of this position.

Servicios

Flexible working models

Health and well-being support

Career development opportunities

Formación

• 3 to 9 years of experience as Database Administrator.
• 2 to 5 years of experience on commercial RDBMS platforms.
• Basic knowledge of any public cloud domains.
• Willingness to take on-call duty and weekend tasks.

Responsabilidades

• Handle incidents, alerts, and service requests.
• Deliver and maintain complex SAP landscapes.
• Plan, set up, and implement SAP technologies.
• Troubleshoot database issues affecting customers.
• Document technical operational concepts and guidelines.

Conocimientos

Database Administration

SAP HANA

Linux Operating Systems

Automation Tools

Analytical Thinking

Educación

BE / BTech / MCA

Herramientas

SAP HANA

Oracle

MS SQL Server

DB2

Shell

Perl

Python

Go

Descripción del empleo

Overview

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we\'ll bring out the best in you. We\'re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what\'s next. The work is challenging – but it matters. You\'ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. There\'s opportunity for constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

About SAP becomes part of the overview text; the final version preserves the original meaning, focusing on how SAP helps companies and enables collaboration to work efficiently.

Purpose and Objective

Within the Product Engineering (PE) division, the Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations and support for our customers across multiple infrastructures – SAP DCs, AWS, Azure & GCP. We are looking for an IT Technology Associate Consultant who will be responsible for Database support and services along with running SAP\'s backend technology including operations of state-of-the-art datacenters as well as client technology around the globe.

The Role

As a Data Base IT Technology Consultant, you will be responsible for:

• Handling Incidents, Alerts, and Service Requests
• Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
• Planning, setup, implementation, and operation of SAP technologies, achieving ambitious SLAs
• Conceptual design, configuration, and administration of server landscapes with a focus on Linux Operating systems
• Troubleshooting and resolving any Database relevant issues that impact the customer’s business
• Managing daily operations ensuring high availability
• Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team

• Coordination with international teams in global projects/crisis handling/de-escalation initiatives
• While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end

Role Requirements

• BE / BTech / MCA from a reputable institute
• 3 to 9 years of work experience as Database Administrator in Global Operations team primarily on SAP HANA and ASE Database Platforms.
• 2 to 5 years of work experience as a Database Administrator in a Global Operations team primarily on any of the most commercial RDBMS (Oracle, MS SQL Server, DB2 etc.)
• Exposure to automation tools/scripting or processes.
• DB installations and upgrades, Planning, setup and implementation.
• DB Concept on Security, Backup and recovery strategies, System Copies, high availability and disaster recovery strategy, export-import and replication is a must.
• Organize / Structure day2day documentation.
• Willingness to take on-call duty/Weekend tasks.
• Basic knowledge of any Public Cloud Domains like Microsoft Azure, AWS and GCP
• Experience working in an international environment, being able to work effectively with international and virtual teams.
• Capable in technical documentation and creation of knowledge-based assets (KBAs).
• Ability to continuously acquire new knowledge proactively and independently.
• Analytical and solution-oriented thinking.

• Exposure to the ITIL framework

Preferred but not mandatory

• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases
• Scripting experience - Any of Shell, Perl, Python, Go, or similar
• Working experience in Virtualization (XEN, VMware)
• Experience with OS monitoring
• Experience with at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)

What You Get From Us

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Bring out your best — SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP is a cloud company with a large global footprint and a collaborative team ethic focused on personal development.

We win with inclusion — SAP\'s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. We believe in unleashing all talent and creating a better world. SAP is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with disabilities. If you need accommodation to apply, please email Recruiting Operations Team: [e-mail].

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable laws. Successful candidates may be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to guidelines for ethical usage of AI in the recruiting process. Note that violations may result in disqualification from the hiring process.