Customer Support

Equivity; Tijuana; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A progressive customer support firm is seeking an individual in Tijuana to assist American clients with their needs. The ideal candidate will hold a Bachelor's Degree in Administration or related fields, have excellent English communication skills, and a passion for customer service. This on-site role offers opportunities for professional development with a gross salary of 30,000 pesos per month.

Servicios

Opportunities for professional development

Progressive company culture where ideas are valued

Formación

• Strong communication skills in written and spoken English.
• Ability to use various technological platforms.
• Experience in customer service or support roles.

Responsabilidades

• Direct contact with American clients to support and provide solutions.
• Assist clients in resolving their immediate issues.
• Answer messages on various social platforms including Facebook, Google, LinkedIn.

Conocimientos

Excellent English communication skills

Passion for customer service

Familiarity with social platforms

Educación

Bachelor's Degree in Administration or related field

Descripción del empleo

What You’ll Do:

• You will have direct contact with American clients to support them and provide solutions.
• Assist clients in resolving their immediate issues.
• Use technological platforms to provide the best support.
• Answer messages on Facebook. Google, LinkedIn, calls, and customer orders.

What We’re Looking For:

• Bachelor's Degree in Administration or related field.
• Excellent English communication skills (written)
• Passion for customer service
• Familiarity with social platforms

What We Offer:

• Opportunities for professional development.
• Salary: 30,000 pesos per month (gross salary)
• A progressive company culture where your ideas are valued
• Position on-site
• Monday-Friday 6:00 am- 2:30 pm PT. (On-site)
• Sunday- 6:00am-2:30pm PT. (Work from home)