Customer Relationship Management Trainee

BMW Group; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

An automotive multinational in Mexico is looking for a Customer Relationship Management Trainee. This role involves supporting finance, purchasing, and legal processes, coordinating special projects and events, and managing supplier relations. Ideal candidates are recent graduates with up to 2 years of experience in analysis, marketing, or project management. Strong analytical and communication skills are essential, and proficiency in English is required. This position offers a dynamic environment to develop skills in a prestigious company.

Formación

• Recent university graduate in relevant fields.
• Up to 2 years experience in analysis, marketing, sales, or project management.
• Strong analytical skills with large data sets.
• Intermediate level of English.
• Basic knowledge of data privacy regulations is a plus.

Responsabilidades

• Support management of finance, purchasing, and legal processes.
• Coordinate special projects and events across teams.
• Manage supplier relations and purchase requisitions.
• Prepare CRM analytics and dealer ranking reports.
• Coordinate surveys for understanding market insights.

Conocimientos

Analytical skills

Communication skills

Teamwork

Data handling

Proactivity

Organizational skills

Detail-oriented

Educación

Recent university graduate in Business Administration, Marketing, Industrial Engineering, Economics or related fields

Herramientas

CRM tools

Descripción del empleo

Customer Relationship Management Trainee

IT’S ENTHUSIASM THAT MOVES PEOPLE.

SHARE YOUR PASSION.

At BMW, our marketing teams are constantly developing moving communications to reflect the special nature of our products and brand. And everyone has a role to play in shaping the next chapters in our pioneering story. So whether you're passionate about analysing insights and data, developing new marketing strategies or creating innovative campaigns that capture our unique brand spirit, you’re sure to find an exciting challenge with us. Fostering a culture where everyone feels empowered, rewarded and supported is the driving force behind our success.

Customer Relationship Management Trainee

As Customer Relationship Trainee you will support the management and administration of internal processes related to finance, purchasing, and legal departments, as well as coordinate special projects and events in collaboration with various teams. You will have the opportunity to work with suppliers, assist with purchase requisitions, and ensure compliance with data privacy regulations. Additionally, you will contribute to CRM analytics development for Latin American importers, prepare monthly reports for dealer rankings, and coordinate surveys targeting prospects. You will also collaborate with creative agencies to develop visual materials and manage customer segmentation for marketing campaigns and events.

What awaits you?

• Manage the area budget and support internal processes with Finance, Purchasing, and Legal departments.
• Collaborate on special projects and events across different teams.
• Support supplier management and internal purchase requisitions.
• Ensure compliance with data privacy regulations and maintain weekly status updates.
• Develop CRM analytics for Latin American importers and prepare monthly dealer ranking reports.
• Coordinate prospect surveys (online, test drive, and lost sales) and collaborate with creative agencies on visual materials.
• Manage customer segmentation for marketing campaigns and events to optimize targeting.

What should you bring along?

• Recent university graduate, preferably in Business Administration, Marketing, Industrial Engineering, Economics, or related fields.
• Up to 2 years of work experience, preferably in analysis, marketing, sales, or project management.
• Basic knowledge of data handling, analysis, and CRM tools.
• Strong analytical skills and the ability to work with large volumes of information.
• Good communication skills and ability to work effectively in a team.
• Proactive, organized, and detail-oriented.
• Intermediate level of English, both spoken and written.
• Basic knowledge of data privacy regulations is a plus.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.