CRM Business Partner

3M; Ciudad de México; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global innovation company in Mexico City seeks a Salesforce CRM Business Partner. This role involves collaborating with management to enhance Salesforce initiatives, designing projects aligned with business goals, and providing training to ensure user adoption. Candidates must have a Bachelor's degree related to business and substantial Salesforce CRM Admin experience. This position requires on-site work at least four days a week, along with potential travel of up to 15%. Competitive pay and benefits are offered.

Servicios

Competitive pay and benefits

Well-being programs

Formación

• Solid experience in Salesforce CRM Admin experience in a relevant environment.
• Bachelor’s in business administration, Computer Science, or related field.

Responsabilidades

• Collaborate with management to define Salesforce support for business strategies.
• Design and implement Salesforce projects on time and within budget.
• Serve as liaison between business units and IT teams.
• Develop and deliver training for Salesforce users.
• Review and analyze Salesforce solutions for improvements.
• Maintain dashboards and reports in Salesforce.

Conocimientos

Salesforce CRM Admin experience

Collaboration with management

Training program development

Educación

Bachelor’s degree in business administration or related field

Herramientas

Salesforce

Descripción del empleo

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

The Impact You’ll Make in this Role

A Salesforce CRM Business Partner typically plays a crucial role in aligning Salesforce CRM initiatives with the overall business strategy of an organization to maximize the value derived from the organization’s investment in Salesforce by ensuring the CRM aligns with business commercial intensity goals.

As a Safety & Industrial Business Group CRM Business Partner you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Collaborate with senior management to define how Salesforce can support business strategies and objectives.

• Design and implementation of Salesforce projects, ensuring they meet the business requirements and are delivered on time and within budget.

• Serve as the primary liaison between business units, operations and IT teams, ensuring clear communication and understanding of goals, timelines, and requirements.

• Develop and deliver training programs to enhance user competency and adoption of Salesforce across the organization.

• Review and analyse the effectiveness of Salesforce solutions, recommending improvements and overseeing the implementation of enhancements.

• Develop and maintain dashboards and reports within Salesforce to help various departments track performance against KPIs.

Your Skills and Expertise

To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:

• Bachelor’s degree in business administration, Computer Science, Management, Marketing, Economics or Operations Management from an accredited institution.

• Solid experience in Salesforce CRM Admin experience in a private, public, government or military environment.

Additional Qualifications that could help you succeed even further in this role include:

• Trailblazer certifications on Sales and Marketing clouds

• PMO certification

Work location

This role follows an on‑site working model, requiring the employee to work at least four days a week at the corporate office at 3M.

Travel

May include up to 15% domestic.

Supporting Your Well‑being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

3M é um empregador que oferece oportunidades iguais à todos. A 3M não discriminará nenhum candidato baseado em sua raça, cor, idade, religião, gênero, orientação sexual, identidade ou expressão de gênero, nacionalidade ou deficiência. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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