Bilingual Collections Team Lead - Remote

Ipfdigital; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A financial services company in Mexico City is looking for a Collection Team Leader to oversee a team of collection agents. The successful candidate will ensure daily operations comply with company standards and create strategies to enhance collection rates. A minimum of 1 year in a supervisory role within collections is required along with strong coaching, performance management, and communication skills. This role includes an attractive salary, bonuses, remote work, and work-life balance programs.

Servicios

Attractive salary

Bonuses

Remote working

Work-life balance programs

Formación

• At least 1 year of experience in a supervisory role within collections.
• Strong skills in coaching, performance management, and communication.

Responsabilidades

• Manage the team of collection agents.
• Ensure daily operations meet company standards.
• Develop new strategies for improved collection rates.

Conocimientos

Coaching

Performance management

Communication

Descripción del empleo

A financial services company in Mexico City is seeking a Collection Team Leader to manage the team of collection agents.

You'll ensure daily operations meet company standards and develop new strategies for improved collection rates.

The ideal candidate has at least 1 year of experience in a supervisory role within collections and strong skills in coaching, performance management, and communication.

This role offers attractive salary, bonuses, remote working, and work-life balance programs.