Overview
JOB DESCRIPTION
Responsibility to collect invoices from customer portfolio and for resolution/analysis of dispute items such as:
- Communication and resolution of aged unpaid items in customer account
- Communication and resolution of debit/credit (dispute) balances in customer account
- Developing professional trustworthy relationship with customers and plants, resolution of outstanding positions
- Preparation of reports related to agenda within team responsibility (Aged items/Dispute balances/forecast/outstanding & risk items)
- Prepare customer forecast and explain deviations over established amount
- Quality check and release of self bill invoice issues (communicate and resolve issues along with plants or billing teams)
- Request postings and corrections of selfbilling and retrobills and others, including investigation and communication regarding discrepancies
- Managing activities related to special customers (communication, investigation, analysis, corrections)
- Descripción de puesto adicional
Requirements and skills
- Bachelor degree in business administration, accounting, finance, or related field preferred
- Desire and commitment to work in a fast-paced, deadline-oriented environment
- Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business.
- Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with all levels of internal and external organizations.
- Desire knowledge in ERP SAP system experience (AP/AR/GL)
- Must have strong experience with Microsoft Excel, Power Point, Access and Word.
- Strong interpersonal skills to work across organizations, time zones, functions and upper management
- Ability to prioritize tasks and handle numerous assignments simultaneously and meet deadlines required
Competencies
- Strong analytical skills
- Commitment and engagement
- Demonstrate openness to change, flexibility, and adaptability
- Problem Identifier and Solve
PRIMARY LOCATION
Monterrey Business Center