Account Manager

Markem-Imaje; A distancia; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

A global identification solutions provider is seeking an experienced Account Manager in Monterrey, Veracruz. The role includes developing strategies to grow revenue and market share, managing B2B sales processes, and building customer relationships. Ideal candidates have a bachelor's degree and 3 to 5 years of sales experience. Fluency in English is required, and the position involves both consultative selling and project management responsibilities.

Formación

• 3 to 5 years of proven B2B sales experience.
• Excellent fluency in English, both written and oral, at the business level.
• Results-oriented and self-driven individual.

Responsabilidades

• Develop and execute a commercial strategy to grow the business.
• Prospect new opportunities and attract new customers.
• Manage the hardware sales process and negotiate terms.
• Coordinate customer shipments and technical surveys.

Conocimientos

B2B sales

Consultative selling

Project management

Technical proposal building

Negotiation

Educación

Bachelor's degree in business, administration, engineering or related discipline

Herramientas

Customer Relationship Management Database

Descripción del empleo

Markem-Imaje (MI), a wholly owned subsidiary of Dover Corporation, connects products and protects brands through intelligent identification, traceability, and consumer engagement solutions.

We offer the industry's most comprehensive range of marking and coding systems seamlessly integrated with trusted software, services, and consumables.

Over 50,000 customers worldwide partner with us to help them unlock the power of information in codes.

With decades of proven expertise provided through the most extensive global network, we empower our customers to optimize supply chain efficiencies, achieve sustainability and compliance objectives, keep products safe and engage their consumers.

This is intelligence, beyond the mark.

• LOCATION : MONTERREY (REMOTE)

The Account Manager ´s mission is to grow our full product and solutions portfolio share and revenue, within the assigned customers we serve, as well as to attract new manufacturing companies by converting competitors installed base to ours.

Given the complex profile of the target customers that will be addressed, this role requires having the ability to build relationships at all organization levels, both in the production facilities and in the corporate offices and with all the manufacturing, engineering and maintenance support departments.

This job demands being permanently alert to react very fast to win hot sale opportunities and most important, have the ability to address large sophisticated projects with a longer sales cycle; requiring a higher level of project management, value selling and strategic mindset.

Given this, it is expected that the Account Manager can primarily make consultative customer approaches and in a lesser extent, transactional proposals.

The Account Manager will coordinate all sales efforts being able to work effectively and openly with the Sales Division personnel and the country ´s business support departments as well as with other Regional support functions such as the Regional Strategic Accounts Manager, Marketing, Logistics and Technical teams.

In summary, this position supports the overall objective of the company to manage our customer relationships, strives to grow the business, and contributes significantly to achieve the overall financial objectives set by the senior management team.

MAIN RESPONSIBILITIES

• Develop and execute a commercial strategy to grow our current business within the assigned territory and accounts.
• Continuously prospecting for new opportunities on existing customer accounts and attracting new customers to grow the assigned territory in revenue and market share.
• Be responsible for learning the "Markem Imaje Sales Process" including all procedures and policies.
• Builds, execute and keep updated a field sales calls agenda, 4 weeks in advance.
• Manage the hardware sales process on assigned accounts, identifying customer needs and requirements for specific projects, building technical and commercial proposals, presenting value propositions and negotiating terms and conditions.
• Coordinates customer substrates shipments to our printing laboratories to generate samples.
• Coordinates on-site technical surveys, printer demonstrations and short-term trials.
• Coordinates equipment ordering and follow-up on delivery, installation and value proposition implementation by the support departments.
• Coordinate and drive all sales effort within assigned Regional Accounts by interfacing at the corporate level and by delegating as required, other tasks to other Account Managers in other territories.
• Visit and develop professional relationships with key personnel at assigned corporate entities by doing among other initiatives, presentations about : M-I capabilities, product portfolio scope and variety, consumables programs, service contracts, etc.
• Effectively handles customer technical and commercial objections.
• Communicate upward to management and to the Divisions the account activities related to the assigned customers and prospects.
• Visit customer facilities and act as the M-I management representative to deal with service, hardware, technical and contractual issues.
• Continuously improve selling skills and knowledge of our products, our integrated solutions and the market.
• With assistance from his manager and the rest of the M-I organization, negotiate and implement : Master Pricing and Service Level Agreements and Contracts.
• Demonstrate an important proficiency in using the M-I "Customer Relationship Management Database".
• Monthly revenue forecasting and ability to improvise with contingency sales plans.

EDUCATION AND / OR EXPERIENCED REQUIRED

• Bachelor ´s degree in business, administration, engineering or related discipline.
• 3 to 5 years related proven B2B sales experience.
• Excellent fluency for the English language both written and oral, at the business level.
• The person will be located in Monterrey.

REQUIREMENTS & QUALIFICATIONS

• Results oriented, self-driven profes.