Work in Portugal Customer Support Representative!

FH Collective Academy; Venezia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading support service provider is seeking a Customer Support Specialist for the Italian Market to join their team in Lisbon. The ideal candidate should be fluent in Italian and possess good English skills. Responsibilities include supporting Italian-speaking customers, assisting them with product inquiries, and collaborating with internal teams. The role offers a competitive salary, performance bonuses, and a relocation package. If you're passionate about customer service, join us in making a difference in the home appliances industry.

Servizi

1000 €/month base salary (14 months)

100 € performance bonus (12 months)

2000 € welcome bonus

Relocation package: flight reimbursement

Health insurance (after 6 months)

Meal & transport allowance

Career growth & continuous training

Competenze

• Fluent in Italian and good English required.
• Strong communication and empathy skills are essential.
• Customer service experience is preferred.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay updated with new products & company updates.

Conoscenze

Fluent in Italian (C1/C2)

Good English (B2)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

Dreaming of a fresh start in sunny Portugal

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We're looking for passionate Italian-speaking professionals ready to provide world-class support in the home appliances industry.

If you're all about helping customers solving problems and delivering a 5 experience this could be your next adventure!

What You'll Do

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We're Looking For

• Fluent in Italian (C1/C2) & good English (B2)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on-site role in beautiful Lisbon

What You'll Get

• 1000 €/month base (14 months)
• 100 performance bonus (12 months)
• 2000 € welcome bonus
• Relocation package: flight reimbursement accommodation (only 280 €/month all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon

Because its not just a place to work its a lifestyle.

Enjoy a vibrant city great weather and a supportive international community while growing your career with a global leader in home appliances.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1