Travel Advisor – Barcelona

FH Collective Academy; Milano; Ibrido; EUR 22.000 - 26.000; Tempo pieno

Descrizione del lavoro

A travel industry firm in Barcelona is seeking Danish speakers for a customer support position. This role supports travelers and accommodation partners through various inquiries. Ideal candidates should speak Danish and English and possess strong communication skills. Previous experience is not required. Employment offers a hybrid working model and includes benefits such as accommodation for international relocations, health insurance, and paid vacation days.

Servizi

One month of accommodation for candidates relocating

27 paid vacation days per year

Private health insurance after permanent contract

Paid training and coaching

Competenze

• Fluency in Danish and advanced English required.
• No specific experience needed.
• Customer-oriented and solution-focused mindset.

Mansioni

• Support travelers and partners via phone and email.
• Handle inquiries related to bookings and payments.
• Ensure clear communication with customers.
• Follow established processes and quality standards.

Conoscenze

Fluency in Danish

Advanced English

Strong communication skills

Problem-solving skills

Strumenti

CRM tools

Office 365

Descrizione del lavoro

This role is suitable for Danish speakers who are looking for a stable customer-facing position in the travel industry and are open to working in a hybrid model in Barcelona.

Location: Barcelona (Hybrid)

Salary: 22249 gross / year

Contract: 38.5h / week 2 days off

Working hours: Rotational shifts between 09 : 0020 : 00

Working Conditions

Hybrid working model

One month of accommodation for candidates relocating from abroad

27 paid vacation days per year

Three weeks of paid training and ongoing coaching

Private health insurance after permanent contract

International and multicultural working environment

Long-term career development opportunities

Your role

Support travelers and accommodation partners via phone and email

Handle inquiries related to bookings payments services and basic technical matters

Ensure clear and accurate communication with customers

Follow established processes and quality standards

What were looking for

Fluency in Danish and advanced English

No experience needed!

Strong communication and problem-solving skills

Comfortable working with CRM tools and Office 365

Customer-oriented and solution-focused mindset

Previous customer service experience is an advantage

• Applications will be reviewed on an ongoing basis.

Key Skills

• Channel Marketing
• Accounting Tally
• CSS
• Corporate Risk Management
• Hibernate
• Brokerage

Employment Type: Full Time

Experience: years

Vacancy: 1