Technical Service Support Feeding & Manure

Lely Italia; Mediglia; In loco; EUR 28.000 - 35.000; Tempo pieno

Descrizione del lavoro

Un'azienda internazionale nel settore agricolo cerca un Supporto Tecnico per Feeding & Manure a Mediglia. Sarai responsabile della formazione dei tecnici e della validazione delle soluzioni. Richiesta istruzione tecnica e fluente conoscenza dell'inglese. Offriamo condizioni di lavoro competitive e un ambiente aperto. Il ruolo è full‑time e di livello entry.

Servizi

Condizioni di lavoro competitive

Ambiente di lavoro aperto con orari flessibili

Programmi di formazione attraverso la Lely Academy

Opportunità di apprendimento in un team cross‑funzionale

Iniziativa e creatività nel ruolo

Competenze

• Capacità di comunicare e impartire conoscenze tecniche.
• Fluente in inglese, sia orale che scritto.
• Esperienza in un ruolo tecnico orientato al servizio.
• Conoscenze nel settore agricolo sono un plus.

Mansioni

• Validare soluzioni Lely e fornire informazioni critiche.
• Assicurarsi che i tecnici sul campo siano ben formati.
• Visitare le fattorie per supporto nell'installazione.
• Partecipare alla hotline mensile per supporto tecnico.
• Viaggiare occasionalmente per riunioni/ eventi.

Conoscenze

Comunicazione assertiva

Lavoro di squadra positivo e proattivo

Approccio orientato ai dati

Capacità di utilizzo di strumenti moderni

Formazione

Istruzione tecnica completata

Strumenti

Strumenti e app per troubleshooting

Descrizione del lavoro

Technical Service Support Feeding & Manure

Join to apply for the Technical Service Support Feeding & Manure role at Lely Italia.

As a Technical Service Support in our Cluster, you are at the crossroad between the technicians of our Lely Centers and your peers in the headquarters (Lely International) in Maassluis. You will be part of the Technical Service Support for Feeding & Manure portfolio, pursuing the goal of providing a unique customer experience. Your call will be to build knowledge through the network of trained technicians and to guarantee that Lely robots are installed, maintained and updated according to the highest standards.

What will you do?

• You will review and validate Lely solutions in the field, sharing critical information for product improvement and development.
• You ensure that field technicians are well-trained and capable to install and to maintain Lely products effectively.
• You will visit farms together with the field technicians for supporting during installation and start‑up, for training on the field or for the execution of audits.
• You steer best use of Lely Tools & Apps for troubleshooting and data analysis.
• You monthly participate in the hotline (24/7), providing technical support to the field technicians.
• You will travel occasionally to attend meeting/events at Lely Campus in the Netherlands or in other Clusters (mainly Europe).

Qual è la tua esperienza?

You are a technical expert who can enthusiastically impart your technical knowledge to technicians while also extracting information from them to make our products even better. You can ask probing questions to eliminate certain issues and arrive at a solution.

We Would Like You To Apply If You

• Have a completed technical education.
• Speak and write fluently in English.
• Have gained experience in a service‑oriented technical role.
• Are familiar with modern Tools & Apps for troubleshooting and reporting on Service.
• Have knowledge in the agricultural sector (this is a plus).

Furthermore, You Are

• A positive and proactive team worker, willing to work with a common purpose.
• An assertive communicator, who dares to speak and write clearly to any audience.
• An organized person who works with structure, capable of zooming in for details and of zooming out for maintaining an overview on complex projects.
• Obsessed by efficiency. You make good use of time and resources.
• Data driven in any aspect of the business. You take decisions analytically.

Cosa ti offriamo?

• Competitive employment conditions.
• An open work environment with flexible working hours.
• Freedom to organize your own work.
• A conducive environment for personal development and growth.
• Our Lely Academy with a variety of training programs.
• A cross‑functional team with plenty of learning opportunities and interactions.
• A dynamic role with ample room for initiative and creativity.
• Our Lely Academy certified Great Place to Work.

About Our Cluster

Our cluster is in Colturano (MI) and supports the distribution network of Lely Centers in South‑East Europe and Turkey. We are a young and enthusiastic team, consisting of 40 people distributed between the Colturano office and the Istanbul branch office.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Machinery Manufacturing