Technical Analyst

Generali Italia SpA; Mogliano Veneto; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading insurance company is seeking a Technical Analyst to join their Program Next unit in Italy. The role includes analyzing business needs, maintaining applications, and supporting IT processes. Ideal candidates should have experience in application management, a technology or economics background, and knowledge of software lifecycle methodologies. Proficiency in SQL and ServiceNow is required, along with strong communication and analytical skills. Join us to help drive digital transformation in insurance.

Competenze

• Experience in application management.
• Ability to work in cross-functional teams.
• Strong analytical and organizational skills.

Mansioni

• Analyze business needs and propose solutions.
• Maintain, monitor, and support applications.
• Assist in database programming and troubleshooting.

Conoscenze

Application management

Agile methodologies

SQL database language

Programming languages

Compliance-oriented

Analytical skills

Communication

Formazione

Background in technology and/or economics

Strumenti

ServiceNow

SAP S4/HANA

Descrizione del lavoro

We are looking for a Technical Analyst to join Program Next unit in Solution Delivery Center Department in GOSP.

The Technical Analyst aims the knowledge of applications in scope of the service, adjust or reconfigure applications and processes; oversees the entire applications development process; analyzes customer or user needs, designs programs, writes code or instructs computer programmers, tests design, and documents programs.

Main responsibilities:

• Analyze business needs by working with business users directly, assess current processes and systems and propose solutions that will allow users to do their work in a simpler and faster way
• Assure the compliance and audit with the policies
• Maintain, Monitor and Support all systems and applications for the Delivery Center
• Work closely with suppliers for enabling native application features, parameterizing and customizing the software, order new functionality and manage key data sets
• Maintain and support applications, assuring that their data is processed and stored in a reliable and secure way
• Analyze the as-is situation of data usage and corresponding business processes, propose a to-be situation for improving user experience with data
• Order software changes to suppliers, supervise the accurate and on-time delivery of software
• Assist in database programming, troubleshooting, and management of problems affecting IT and enterprise database applications
• Follow the IFRS closing process by analyzing the ticket and managing it on ServiceNow

Requirements

The ideal candidate will meet the following requirements:

• Experience in application management
• Educational background in technology and/or economics
• Knowledge of Software Lifecycle, Lean Project Management, Agile, ITIL
• Knowledge of Service Now (FE and BE)
• Knowledge of SQL database language
• Ability to work with multiple programming languages
• English Professional level
• Knowledge of SAP S4/HANA modules
• Eclectic and flexible approach
• Ability to work in cross-functional teams
• Strong analytical and organizational skills
• Ability to collaborate effectively with the PMO
• Compliance-oriented, especially regarding regulatory frameworks
• Excellent communication and cross-functional collaboration

Company Profile

Generali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees.

GOSP - Generali Operations Service Platform is a joint-venture between Generali and Accenture and provides IT and Procurement services to Generali Group companies. Our purpose is to accelerate the Group's innovation and digitization strategy through the Cloud and shared platforms. Based in Italy it has 5 branches across Europe and employs about 1.000 people.

Program NEXT

It & Transformation

Tag

IT & Security

Generali Operations Service Platform S.r.l

Roma

Generali Operations Service Platform S.r.l