Support Engineer

Adecco; Varese; In loco; EUR 29.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Support Engineer II to provide technical support for a leading international company. The ideal candidate will have at least 3 years of onsite technical support experience across Windows, Mac, and Linux environments. This full-time role offers a salary of €29,000 and an initial contract of 3 months with potential for extension.

Competenze

• 3+ years of experience in onsite IT support.
• Proficiency in Windows, Mac, and Linux systems.
• Ability to work independently and as part of a team.

Mansioni

• Handle technical support requests via chat, phone, email, and ticketing system.
• Diagnose and resolve technical issues.
• Document all interactions accurately.

Conoscenze

Onsite technical support

Windows systems

Mac systems

Linux systems

Excellent communication skills

Multitasking

Formazione

High school diploma

Bachelor's degree in Computer Science or related field

Strumenti

Microsoft MCSE/MCITP certifications

ITIL Foundation certification

Descrizione del lavoro

Adecco is looking for a Support Engineer II for a leading international company in the logistics sector. If you have experience in onsite technical support and want to join an innovative global organization, this is your opportunity!

What You'll Do

• Handle technical support requests via chat, phone, email, and ticketing system.
• Diagnose and resolve issues on Windows, Mac, and Linux systems.
• Provide assistance for video conferencing systems and AV equipment.
• Accurately document all interactions.

Minimum Requirements

• 3+ years of experience in onsite IT support (helpdesk or desk-side).
• Experience with Windows, Mac, and Linux in a corporate environment.
• High school diploma.
• Excellent communication skills with both technical and non-technical staff.
• Ability to work independently and as part of a team.
• Strong attention to quality and multitasking.

Preferred Qualifications

• Bachelor's degree in Computer Science or related field.
• Certifications: Microsoft MCSE/MCITP, ITIL Foundation.
• Advanced Linux skills.
• Ability to explain complex IT concepts in simple terms.
• Excellent troubleshooting skills for complex systems.

Contract: Full-time, initial 3-month contract with possibility of extension

Working Hours: 40 hours per week

Annual Salary: €29,000

Language: English C1

If you think you are in line and if you are really interested, apply by sending your CV and you will be contacted immediately.