Supervisor

Crazy Pizza; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A luxury restaurant group is seeking a Floor Supervisor to lead the team at their restaurant in Rome. This role involves ensuring exceptional service, training team members, and maintaining high standards. The ideal candidate has experience in a high-volume luxury setting and a passion for culinary excellence. The position offers full-time employment with world-class training and opportunities within the global Azumi brand. Join a team dedicated to creating unforgettable dining experiences.

Servizi

World-Class training

Global opportunities

Family Meals

Rewards & Recognition

Dining discount

Competenze

• Proven experience as a floor supervisor in a luxury high-volume restaurant.
• An approachable leader who thrives in nurturing team talent.
• Genuine love for culinary experiences and passion for Japanese cuisine.

Mansioni

• Lead and support the floor team for efficient service operations.
• Train and mentor team members in service standards.
• Address guest feedback and resolve issues to enhance dining experience.
• Ensure adherence to health and safety regulations.

Conoscenze

Culinary experiences

Leadership

Customer-oriented

Team management

Descrizione del lavoro

Floor Supervisor

As an Floor Supervisor at Zuma, you’ll inspire the team to deliver exceptional service, uphold high standards, and ensure every guest enjoys an unforgettable experience. At Zuma, the service comes alive with our unique energy and you will be part of making that magic happen.

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Rome, located in the iconic Palazzo Fendi, with a stunning restaurant and beautiful roof terrace overlooking the “eternal city”. Zuma Rome is proud to be part of the Azumi Collection.

Main Duties

• Lead and support the floor team, ensuring smooth and efficient service operations
• Demonstrate deep menu knowledge and ensure the team delivers accurate, exceptional service
• Address guest feedback and resolve issues promptly to enhance the dining experience
• Train and mentor team members, helping them develop their skills and maintain high standards
• Oversee cleanliness and adherence to health and safety regulations throughout service
• Coordinate with kitchen and bar teams to ensure seamless communication and service flow

What We Look For

• A genuine love for culinary experiences & a passion for Japanese cuisine
• Proven experience as a floor supervisor in a luxury high-volume restaurant
• An approachable, motivational leader who thrives in nurturing team talent
• Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences

Benefits

• World-Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other and Management
• Hospitality and Restaurants

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